Expeditor

PF Changs China Bistro; Natick (MA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement – weprom

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

Job summary

PF Changs China Bistro in Natick is hiring an Expeditor/Expo to ensure craveable food for diners both takeout and dine-in. You will manage ticket timing and coordinate with managers to meet high guest expectations.

This position offers hourly pay ranging from $19 to $23, with both full-time and part-time opportunities, on-site at our Natick location. Training is provided and advancement opportunities exist for dedicated teammates.

Qualifications

• Must be at least 18 years old.
• Previous restaurant experience is preferred.
• Current Food Handler’s Card where applicable.
• Ability to multitask in a fast-paced teamwork environment.
• Ability to learn and conduct side work required for each shift.

Responsibilities

• Manage ticket times to ensure food is delivered fresh and on time.
• Coordinate table visits with a manager when necessary to exceed guest expectations.
• Send accurate orders to tables.
• Ensure restroom checks are completed.

Skills

Multitasking

Customer service

Communication

Teamwork

Attention to detail

Flexibility

Job description

P.F. Chang’s Pay Range (based on experience): $19.00 - $23.00 / hour

Benefits we offer for this position:

All team members:

• Competitive pay
• Flexible scheduling
• Paid on the job training
• Opportunities for advancement – we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts
• Closed on Thanksgiving and Christmas at most locations

For qualifying team members:

• 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions)

Hiring immediately for full-time and part-time hourly Expeditor or Expos.

Job Summary:

An Expeditor or Expo ensures craveable food for every Guest supporting the takeout and dine in business.

Job Responsibilities:

• Manage ticket times to ensure food is being delivered fresh and within ticket time standards
• Coordinate table visits with a manager when necessary to exceed Guest expectations
• Send accurate orders to tables
• Ensure restroom checks are completed

Job Requirements:

• Must be at least 18 years old.
• Previous relevant restaurant experience is preferred.
• Have a current Food Handler’s Card where applicable.
• Ability to multi-task in a fast-paced teamwork environment.
• Ability to learn and conduct side work required for each shift.
• Knowledge of all chemicals used in the building.
• Must be able to speak clearly and listen attentively to Employees, dining room staff, Management and Guests.
• Understanding of English language.
• Excellent customer service skills and etiquette.
• Flexibility to work a variety of shifts.
• Comfortable standing for extended periods of time, able to lift up to 30 lbs. and continuously bend, reach and twist.

Why work for us?

Because it’s more than a job. We take PRIDE in creating a heart-filled, guest-led Pan-Asian dining experience, fueled by passion for our craft, respect for our people, and an unwavering commitment to excellence.