Expeditor

LGG Industrial; Norwalk (CA); On-site; Full time

Job summary

An established industry player is seeking an Expeditor to join their dynamic team in Norwalk, CA. This role focuses on preparing and processing workorder paperwork, ensuring timely communication with internal stakeholders, and managing production backlog. The ideal candidate will have strong communication skills, a solid foundation in math, and proficiency in MS Office applications. This company is committed to fostering a safe work environment and offers competitive compensation along with a comprehensive benefits package. Join a culture that prioritizes employee growth and safety while making a significant impact on operational efficiency.

Benefits

Health Benefits (medical, dental, vision)

401k with company match

Paid vacation

Paid holidays

Paid sick time

Bonus potential

Qualifications

• 2-4 years of customer service or operational support experience required.
• Ability to perform basic math and proficient computer skills needed.

Responsibilities

• Prepare and process workorder paperwork packages for fabrication centers.
• Communicate with internal stakeholders to ensure timely order shipments.
• Maintain workpacks and file physical documents for invoicing.

Skills

Communication Skills

Math Skills

Proficient in MS Office

Team Interaction

Education

High School Diploma or Equivalent

Tools

MS Excel

MS Word

Customer Portals

Job description

LGG INDUSTRIAL is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America.

We desire to create an employee-centric place to work, a place where you can develop your skills and grow as a professional. We provide training and advancement opportunities to build a career and life-work integration to keep you at your best.

Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates. We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture.

About This Opportunity

Role Profile

Position: Expeditor

Job Location: Norwalk, CA

Job Type: Full-Time

Status: Non-Exempt

Summary of the Role

This position will be responsible for preparing and processing workorder paperwork packages. Communicates with internal stakeholders (purchasing, customer service team, fulfilment centers) on status updates and expediting due and past due orders placed with LGG Industrial production and/or warehousing facilities in Norwalk, CA. Also responsible for keeping open workorder reports up-to-date and work with the Fabrication Center Manager to manage to the late backlog. Create shop travelers from system work orders. Update and maintain the shared Production Calendar. The position is also responsible for invoicing orders and filing of workpack documents.

Responsibilities

1. Must maintain 100% commitment to safety policies and procedures.
2. Prepares and processes (and closes out) workorder paperwork packages to be used in fabrication centers.
3. Assisting Branch Operations Manager with monitoring and maintaining LGG's production backlog reports and thus assisting decrease the late backlog.
4. Communicate with warehousing and production facilities and internal stakeholders to ensure orders are shipped out on time.
5. Participates in special projects that serve to promote operational improvement.
6. Invoices all sales orders. Maintains workpacks and files physical documents.
7. Provides support to internal stakeholders when needed.
8. Complies with the employee handbook and company policies governing associate conduct.
9. Performs additional duties as assigned.

Skills and Abilities

1. Applicants should possess the ability to interact with team-members and internal stakeholders in a professional manner.
2. Must have excellent communication skills, both oral and written.
3. Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure. Additionally, must be able to perform calculations using whole numbers, fractions and decimals.
4. Proficient computer skills including; MS Office (specifically Excel), internet and email.

Minimum Qualifications

1. 18 years of age or older
2. A high school diploma or equivalent
3. 2-4 years of customer service and/or operational support experience
4. Ability to perform basic math
5. Moderate computer skills including MS Word, Excel, internet, customer portals and email
6. Reliable transportation is a must
7. Ability to work overtime, as required

Total Rewards

1. Competitive compensation plan, with a bonus potential
2. Health Benefits: medical, dental, vision, short term and long-term disability - available 1st of month following the date of hire
3. 401k with company match
4. Paid vacation, holidays and sick time
5. Compensation starting at: $23/hr.

Equal Opportunity Employer

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, genetics, gender identity, national origin, veteran or disability status.

Qualified Candidates Only. Although we appreciate your interest, only those selected for an interview will be contacted.

We will be accepting applications for this role through March 26, 2025.