Expeditor

P.F. Chang's

McLean (VA)

On-site

USD 24,796 - 30,307

Full time

14 days+

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Benefits offered by this job

Flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals

Job summary

P.F. Chang's is hiring for the role of Expeditor or Expo in McLean, Virginia. The successful candidate will manage food delivery processes and customer interactions to ensure satisfaction. This position includes flexible scheduling and competitive pay, with opportunities for advancement.

Qualifications

  • Must be at least 18 years old.
  • Previous restaurant experience preferred.
  • Ability to multi-task and work in a fast-paced environment.

Responsibilities

  • Manage ticket times to ensure timely food delivery.
  • Coordinate with management to exceed guest expectations.
  • Send accurate orders to tables.

Skills

Customer Service
Multi-tasking
Attention to Detail

Education

Food Handler’s Card

Job description

P.F. Chang's Pay Range (based on experience): $18.00 - $22.00 / hour

Benefits we offer for this position:

All team members:

  • Competitive pay

  • Flexible scheduling

  • Paid on the job training

  • Opportunities for advancement – we promote from within

  • Discounted meals

  • Employee referral program.

  • Exclusive team member discounts Closed on Thanksgiving and Christmas at most locations

For qualifying team members:

  • 401(k) retirement plan (based on hours worked)

  • Medical, dental and vision insurance (based on hours worked)

  • Paid sick leave (in qualifying jurisdictions)

Hiring immediately for full-time and part-time hourly Expeditor or Expos.

Job Summary:

An Expeditor or Expo ensures craveable food for every Guest supporting the takeout and dine in business.

Job Responsibilities:

  • Manage ticket times to ensure food is being delivered fresh and within ticket time standards

  • Coordinate table visits with a manager when necessary to exceed Guest expectations

  • Send accurate orders to tables

  • Ensure restroom checks are completed

Job Requirements:

  • Must be at least 18 years old.

  • Previous relevant restaurant experience is preferred.

  • Have a current Food Handler’s Card where applicable.

  • Ability to multi-task in a fast-paced teamwork environment.

  • Ability to learn and conduct side work required for each shift.

  • Knowledge of all chemicals used in the building.

  • Must be able to speak clearly and listen attentively to Employees, dining room staff, Management and Guests.

  • Understanding of English language.

  • Excellent customer service skills and etiquette.

  • Flexibility to work a variety of shifts.

  • Comfortable standing for extended periods of time, able to lift up to 30 lbs. and continuously bend, reach and twist.

Why work for us?

Because it’s more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.

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