Expeditor

PF Changs China Bistro; Lombard (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

On-the-job training

Advancement opportunities

Discounted meals

Referral program

Team member discounts

Holiday closures

401(k) retirement

Health insurance

Paid sick leave

Job summary

P.F. Chang’s is hiring immediately for full-time and part-time hourly Expeditor or Expo positions in Lombard, Illinois.

This role focuses on ensuring craveable food for takeout and dine-in guests, managing ticket times and coordinating with management to exceed guest expectations. The position offers competitive pay, flexible scheduling, and paid training, with opportunities for advancement and employee discounts.

Qualifications

• Must be at least 18 years old.
• Previous restaurant experience preferred.
• Food Handler’s Card where applicable.
• Able to multi-task in a fast-paced team setting.
• Able to perform side work for each shift.
• Know chemicals used in the building.
• Clear speaking and attentive listening with staff and guests.
• English language proficiency.
• Excellent customer service and etiquette.
• Flexible to various shifts.
• Able to stand for long periods and lift up to 30 lbs.

Responsibilities

• Manage ticket times to ensure food is delivered fresh and on time.
• Coordinate table visits with a manager when needed to exceed guest expectations.
• Send accurate orders to tables.
• Ensure restroom checks are completed.

Skills

Age 18+

Restaurant experience

Customer service

English proficiency

Teamwork

Multi-tasking

Physical stamina

Job description

P.F. Chang’s Pay Range (based on experience): $18.00 - $22.00 / hour

Benefits we offer for this position:

All team members:

• Competitive pay

• Flexible scheduling

• Paid on the job training

• Opportunities for advancement – we promote from within

• Discounted meals

• Employee referral program

• Exclusive team member discounts

• Closed on Thanksgiving and Christmas at most locations

For qualifying team members:

• 401(k) retirement plan (based on hours worked)

• Medical, dental and vision insurance (based on hours worked)

• Paid sick leave (in qualifying jurisdictions)

Hiring immediately for full-time and part-time hourly Expeditor or Expos.

Job Summary:

An Expeditor or Expo ensures craveable food for every Guest supporting the takeout and dine in business.

Job Responsibilities:

• Manage ticket times to ensure food is being delivered fresh and within ticket time standards

• Coordinate table visits with a manager when necessary to exceed Guest expectations

• Send accurate orders to tables

• Ensure restroom checks are completed

Job Requirements:

• Must be at least 18 years old.

• Previous relevant restaurant experience is preferred.

• Have a current Food Handler’s Card where applicable.

• Ability to multi-task in a fast-paced teamwork environment.

• Ability to learn and conduct side work required for each shift.

• Knowledge of all chemicals used in the building.

• Must be able to speak clearly and listen attentively to Employees, dining room staff, Management and Guests.

• Understanding of English language.

• Excellent customer service skills and etiquette.

• Flexibility to work a variety of shifts.

• Comfortable standing for extended periods of time, able to lift up to 30 lbs. and continuously bend, reach and twist.

Why work for us?

Because it’s more than a job. We take PRIDE in creating a heart-filled, guest-led Pan-Asian dining experience, fueled by passion for our craft, respect for our people, and an unwavering commitment to excellence.