Expedited Logistics Specialist - Cross-Border & Overnight

Continental Expedited Services Inc.; Nashville (TN); Presencial; USD 45 000 - 65 000; Tempo integral

Resumo da oferta

Continental Expedited Services is seeking a Logistics Specialist to join the Operations team. The role manages transportation from initial customer opportunity to delivery, covering domestic and cross-border lanes (US-US, US-MX, MX-US, MX-MX).

Overnight and weekend coverage is required, with schedule Friday through Monday, 6:00 AM to 3:00 PM. You will negotiate rates, secure carrier capacity, and maintain proactive customer communication while coordinating cross-border activity and ensuring

Qualificações

• Ability to work Friday-Monday, 7:00 PM-7:00 AM.
• Strong written and verbal communication, customer-service, negotiation, and problem-solving skills.
• Ability to work independently in a fast-paced, time-sensitive environment.
• Ability to manage multiple active shipments and competing priorities.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office, email, transportation systems, customer/carrier portals.

Responsabilidades

• Respond to customer freight opportunities, prepare competitive pricing, negotiate rates, and follow up on outstanding quotes.
• Manage awarded shipments from acceptance through final delivery while maintaining proactive customer communication.
• Source and secure qualified carrier capacity using company assets, partner carriers, and brokerage resources.
• Negotiate carrier rates while balancing service requirements, available capacity, and gross-margin expectations.
• Dispatch shipments and communicate pickup, delivery, appointment, and customer requirements to carriers and drivers.
• Track active shipments and provide timely pickup, in-transit, delay, and delivery updates.
• Identify potential service failures and respond to carrier fall-offs, breakdowns, missed appointments, delays, and other shipment exceptions.
• Coordinate US/Mexico cross-border shipments, including carrier handoffs, documentation flow, customs-broker coordination, and border activity.
• Maintain accurate shipment information, pricing, statuses, documentation, and operational notes within the TMS and applicable portals.
• Provide complete shift handoffs for unresolved or time-sensitive issues requiring continued monitoring.

Conhecimentos

Customer service

Negotiation

Problem-solving

Communication

Time management

Independent work

Organizational skills

Microsoft Office

Ferramentas

Transportation systems

Carrier portals

Descrição da oferta de emprego

Continental Expedited Services is seeking a Logistics Specialist to join the Operations team. The role manages transportation from initial customer opportunity to delivery, covering domestic and cross-border lanes (US-US, US-MX, MX-US, MX-MX).

Overnight and weekend coverage is required, with schedule Friday through Monday, 6:00 AM to 3:00 PM. You will negotiate rates, secure carrier capacity, and maintain proactive customer communication while coordinating cross-border activity and ensuring