Night-Shift Logistics Specialist: Expedited Cross-Border

Continental Expedited Services Inc.; Nashville (TN); On-site; USD 52,000 - 70,000; Full time

Job summary

Continental Expedited Services, a North American logistics partner, is seeking a Logistics Specialist for our Operations team. You will manage transportation from opportunity to delivery, handling domestic and cross-border lanes US-US, US-MX, MX-US, MX-MX.

This role demands independent decision-making for time-sensitive freight and strong customer focus. The position supports overnight and weekend coverage with Friday-Monday, 7:00 PM to 7:00 AM shifts.

Qualifications

• Clear written and verbal communication skills.
• Ability to negotiate rates and manage quotes.
• Ability to work independently in a fast-paced, time-sensitive environment.
• Ability to manage multiple shipments and priorities.
• Strong organizational skills and attention to detail.

Responsibilities

• Respond to customer freight opportunities, prepare competitive pricing, negotiate rates, and follow up on outstanding quotes.
• Manage awarded shipments from acceptance through final delivery while maintaining proactive customer communication.
• Source and secure qualified carrier capacity using company assets, partner carriers, and brokerage resources.
• Negotiate carrier rates while balancing service requirements, available capacity, and gross-margin expectations.
• Dispatch shipments and communicate pickup, delivery, appointment, and customer requirements to carriers and drivers.
• Track active shipments and provide timely pickup, in-transit, delay, and delivery updates.
• Identify potential service failures and respond to carrier fall-offs, breakdowns, missed appointments, delays, and other shipment exceptions.
• Coordinate US/Mexico cross-border shipments, including carrier handoffs, documentation flow, customs-broker coordination, and border activity.
• Maintain accurate shipment information, pricing, statuses, documentation, and operational notes within the TMS and portals.
• Provide complete shift handoffs for unresolved or time-sensitive issues requiring continued monitoring.

Skills

Communication

Negotiation

Problem-solving

Time management

Multitasking

Attention to detail

Customer service

Tools

MS Office

Email

Transportation systems

Customer/carrier portals

Job description

Continental Expedited Services, a North American logistics partner, is seeking a Logistics Specialist for our Operations team. You will manage transportation from opportunity to delivery, handling domestic and cross-border lanes US-US, US-MX, MX-US, MX-MX.

This role demands independent decision-making for time-sensitive freight and strong customer focus. The position supports overnight and weekend coverage with Friday-Monday, 7:00 PM to 7:00 AM shifts.