Expansion Manager SMB

Connecteam; United States; On-site; USD 140,000 - 160,000; Full time

Benefits offered by this job

Medical coverage

Insurance plan

401K

Paid time off for vacation and sick days

Job summary

Connecteam is seeking an enthusiastic Account Manager to join their team in the United States. The role focuses on managing the full sales cycle, driving growth through upselling and expanding customer relationships in a fast-paced environment.

Ideal candidates will have 1-2 years of SaaS experience, a strong track record of sales success, and exceptional communication skills. Connecteam offers competitive compensation and benefits including medical coverage, insurance, and a 401K.

Qualifications

• 1-2 years of experience as an Account Manager/Account Executive at a SaaS company.
• Energetic, positive, and motivated.
• Ability to thrive in a high-pressure and busy work environment.

Responsibilities

• Identify and execute upselling and cross‑selling opportunities with existing customers.
• Manage your own account pipeline and contribute to the team’s pipeline.
• Analyze customer data to identify expansion opportunities.

Skills

Customer relationship skills

Closing deals

Self-learning

Excellent communication

Collaboration skills

Job description

About Connecteam:

Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.

We built Connecteam for real operators – the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.

Connecteam brings daily operations and team communication into one intuitive app – from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.

Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide – empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

Responsibilities:

• Identify and execute upselling and cross‑selling opportunities with existing customers.
• The Account Manager position is a quota-carrying position; you will own the full sales cycle, managing your own account pipeline and contributing to the team’s pipeline.
• Becoming a product expert
• Analyze customer data to identify expansion opportunities.
• Be the face of the company – Connecteam is known for our outstanding customer service and approach
• Collaborate with SDR and CSM teams to ensure a seamless customer experience.
• Influence the product based on customers’ demands and needs
• Manage multiple tasks and projects in a fast‑paced and high‑pressure environment.
• Initiative, independence and ownership

Requirements:

• 1-2 years of experience as an Account Manager/Account Executive at a SaaS company – MUST
• Energetic, positive, and motivated – MUST
• Strong record of closing deals and over‑achieving monthly quotas
• Strong customer relationship skills and the ability to interact with individuals at all levels in an organization.
• Ability for self‑learning and highly independent
• Strong team player with excellent communication and collaboration skills.
• Ability to thrive in a high‑pressure and busy work environment.
• Working remotely from 9:00 AM to 6 PM Monday‑Friday.

What We Offer:

• Medical coverage.
• Insurance plan.
• 401K
• Paid time off for vacation, sick days.

Compensation range:

• OTE: $140K-$160K

If you are passionate about selling, driving growth and have the required experience and skills, we would love to hear from you!