Expansion Account Executive (New York)

Arize AI; New York (NY); On-site; USD 100,000 - 150,000; Full time

Job summary

Arize AI is seeking an Expansion Account Executive to drive revenue growth within its existing customer base. The role involves owning the full sales cycle, identifying new growth opportunities, and building executive relationships. Ideal candidates will have over 5 years of B2B SaaS sales experience, a proven track record in expanding enterprise accounts, and strong communication skills. Join Arize AI to contribute to its mission of making AI work effectively for organizations.

Qualifications

• 5+ years of B2B SaaS sales experience.
• Track record of driving expansion revenue within enterprise accounts.
• Success in building executive relationships within Global 2000 organizations.

Responsibilities

• Own the full expansion and renewal sales cycle.
• Identify growth opportunities by analyzing customer usage.
• Build and maintain executive relationships.
• Define and execute account strategies.
• Articulate Arize's unique value to both technical and business audiences.
• Forecast accurately using key metrics.
• Maintain Salesforce activity hygiene.
• Travel as needed to engage customers.

Skills

B2B SaaS sales experience

Driving expansion and upsell revenue

Building executive relationships

Developing multi-year account plans

Managing a diverse pipeline

Collaboration

Strong communication skills

Job description

AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That’s where we come in. Arize AI is the leading AI & Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace—so teams can ship faster with confidence.

We’re a Series C company backed by top-tier investors, with over $135M in funding and a rapidly growing customer base of 150+ leading enterprises and Fortune 500 companies. Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works.

Expansion Account Executive

The Opportunity

We're looking for a driven Enterprise Expansion Account Executive to own and grow revenue within Arize's existing customer base. You'll work with AI engineers, Data Scientists, and platform teams who are already using our Enterprise platform—helping them unlock more value, expand into new teams, and deepen their investment as their AI initiatives scale. This is a high-impact, high-ownership role at the intersection of a fast-moving product and a customer base growing rapidly alongside the AI industry.

What You’ll Do

• Own the full expansion and renewal sales cycle across your book of business, executing a complex, value-based process that spans multiple stakeholders, teams, and use cases within each account.
• Proactively identify and develop new growth opportunities by analyzing customer usage, mapping whitespace, and targeting high-value needs across business lines and technical teams.
• Build and maintain executive relationships, creating awareness and buy-in at the VP and C-suite level to support pipeline growth and long-term account expansion.
• Define and execute account strategies in close partnership with Solutions Managers and internal account teams to drive sales velocity and deliver customer outcomes.
• Clearly articulate Arize's unique value—technically and commercially—tailoring your message to both technical practitioners and business decision-makers.
• Forecast accurately and consistently, leveraging key metrics and pipeline data to provide visibility and inform go-to-market decisions.
• Maintain rigorous hygiene in Salesforce, tracking all activity, opportunities, and account intelligence to support a high-performing revenue team.
• Travel as needed to build relationships and engage customers on-site.

What We’re Looking For

• 5+ years of B2B SaaS sales experience
• Proven track record of driving expansion and upsell revenue within Enterprise accounts, bonus for selling AI/ML or data infrastructure software to VP and C-suite stakeholders.
• Demonstrated success building and deepening executive relationships across Global 2000 organizations, engaging both technical leaders (AI/ML, data engineering, platform) and business decision-makers.
• Expertise in developing multi-year account plans that expand Arize's footprint by aligning product value to evolving customer needs and AI initiatives.
• Established ability to manage a robust and diverse pipeline of expansion opportunities, balancing near-term wins with long-term strategic growth within a collaborative go-to-market team.
• Team player: Collaboration with peers and other organizations within Arize is critical to success; we deeply value the success of the collective team over individual gains.
• Strong communication skills: Clearly and objectively communicate observations from the field.
• Previous history of also working and closing new business deals and selling through product led experience.

More About Arize

Arize’s mission is to make the world’s AI work—and work for people. Our founders came together through a shared frustration: while investments in AI are growing rapidly across every industry, organizations face a critical challenge—understanding whether AI is performing and how to improve it at scale.