Expansion Account Executive

Openkrill; United States; Remote; USD 40,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Life Insurance

Disability Insurance

RRSP matching

Flexible spending account

Paid holidays

Paid time off

Employee assistance program

Job summary

SurveyMonkey is looking for an Expansion Account Executive to help grow revenue within an existing book of business. You’ll work with Customer Success to map stakeholders, position the enterprise suite, and close multi-stakeholder deals using MEDDPICC.

Proficiency with Salesforce and Gong is preferred, and an AI-first mindset will help automate admin tasks while enabling deeper strategic planning. You will join a high-growth team in a role that combines strategic account management with hands-on

Qualifications

• 2+ years of full-cycle B2B sales experience.
• Experience in account expansion or territory management.
• Proficiency with MEDDPICC, Sandler, or Challenger.
• CRM and sales-automation tools experience (Salesforce, Gong).
• AI-first mindset to leverage productivity tools.

Responsibilities

• Execute full-cycle sales strategies to expand within existing accounts.
• Map organizational hierarchies and navigate departments to reach new buyers.
• Deliver consultative, solution-based presentations aligning AI capabilities with needs.
• Manage complex deals using MEDDPICC to forecast and align stakeholders.
• Use Salesforce, Gong, Outreach to analyze deal insights and optimize outreach.
• Incorporate feedback and market trends to improve the sales process.

Skills

B2B sales

Account expansion

MEDDPICC

Salesforce

Gong

Outreach

MAPs

AI tools

Tools

Salesforce

Gong

Outreach

Job description

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com http://surveymonkey.com.

WHAT WE’RE LOOKING FOR

SurveyMonkey is seeking an Expansion Account Executive to join our high-growth sales team, reporting directly to the Sales Manager. In this role, you will act as a strategic partner to our existing customers, helping them uncover the full potential of our AI-powered insights platform to drive critical business decisions. We are hiring for this position to accelerate our footprint within established accounts, ensuring our customers maximize their ROI through expanded services and enterprise-grade integrations. You will join a culture that values ownership, transparency, and high-performance, where your contributions directly impact products used by 260K+ organizations worldwide.

WHAT YOU’LL BE WORKING ON

• Execute full-cycle sales strategies by identifying, prospecting, and closing expansion opportunities within an existing book of business to exceed revenue targets.
• Partner with Customer Success teams to map organizational hierarchies and navigate new departments, effectively positioning SurveyMonkey’s enterprise suite to new buyers.
• Deliver consultative, solution-based presentations that align our AI and automation capabilities with complex customer needs and measurable business outcomes.
• Manage complex deal cycles using the MEDDPICC framework to ensure accurate forecasting, stakeholder alignment, and consistent pipeline health.
• Leverage advanced sales technology, including Salesforce, Gong, and Outreach, to analyze deal insights and optimize your outreach strategy for maximum impact.
• Drive continuous process improvement by incorporating feedback and industry trends into your sales approach, ensuring a modern and effective buying experience.

WE’D LOVE TO HEAR FROM PEOPLE WITH

• 2+ years of full-cycle B2B sales experience, with a proven track record of meeting or exceeding quotas in a SaaS or professional services environment.
• Experience in account expansion or territory management, specifically in navigating large organizations to build relationships with new internal stakeholders.
• Proficiency in sales qualification frameworks such as MEDDPICC, Sandler, or Challenger to manage multi-stakeholder deals.
• Technical expertise in CRM and sales engagement tools, specifically Salesforce and Gong, to manage data-driven pipelines.
• AI-First Mindset: Proactive in adopting AI productivity tools to automate administrative tasks, allowing for more "high-value" human interaction and deeper strategic account planning.
• A background in building business cases and Mutual Action Plans (MAPs) to guide prospects through the procurement and implementation process.

The base pay provided for this position ranges from CAD $56,312.50/year - $66,250.00/year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.

Bonuses may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; RRSP matching; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

This opening is for an existing vacancy.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from our Ottawa office up to 1 day per week.

Why SurveyMonkey? We’re glad you asked

At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund https://www.surveymonkey.com/curiosity/the-c-h-o-i-c-e-fund-at-surveymonkey/ to help employees thrive in work and life.

We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving https://www.surveymonkey.com/curiosity/25-anniversary-acts-of-giving/, opening new hubs in Costa Rica https://www.surveymonkey.com/curiosity/bringing-global-survey-tools-together-with-pura-vida-surveymonkey-launches-in-costa-rica/ and India https://www.surveymonkey.com/newsroom/expands-global-footprint-new-bengaluru-office/, crossing the threshold of 100 billion questions answered https://www.linkedin.com/posts/surveymonkey_this-week-were-celebrating-a-monumental-activity-7320476713241436160-1njI?utm_source=share&utm_medium=member_desktop&rcm=ACoAACXxneYBWR2gGWzCKIZny7jMucfLGW7KORE, and earning recognition as one of the Most Inspiring Workplaces across North America https://www.surveymonkey.com/newsroom/surveymonkey-celebrates-inspiring-workplaces-win-in-na-2025/ and Asia https://www.surveymonkey.com/newsroom/surveymonkey-celebrates-inspiring-workplaces-win-in-asia/.

We live our company values https://www.surveymonkey.com/curiosity/surveymonkey-company-values-refresh-2025/—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Your data

For more information on how SurveyMonkey (including its subsidiary and affiliated companies) processes your personal data as a job candidate or applicant, please see our Global Applicant and Candidate Data Privacy Notice https://www.surveymonkey.com/mp/legal/candidate-privacy-notice/. Please note that we may use artificial intelligence (AI) tools to support parts of the hiring process, such as sourcing candidates, reviewing applications, analyzing resumes, or summarizing interviews. These tools assist our recruitment team but do not replace human judgment.