Exit Booth Agent - Savannah Airport (SAV)

Enterprise Holdings; Savannah (GA); On-site; USD 17,616 - 25,089; Full time

Benefits offered by this job

Paid time off

Employee rental car discounts

Retirement savings plan with 401k matching

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

Enterprise Holdings in Savannah is hiring an Exit Booth Agent to provide superior service during the rental car process. Responsibilities include preparing rental documents, maintaining the booth's appearance, and assisting customers with directions and service information. The position starts at $15.50/hour, with a schedule of 40 hours per week requiring open availability, including evenings and weekends. Qualifications include a minimum of 1-year customer service experience and a valid driver's license without major violations.

Qualifications

• Minimum of 1 year prior customer service retail or administrative support experience.
• Valid driver’s license with no more than 2 moving violations or at-fault accidents in the past 3 years.
• Must be at least 18 years of age.

Responsibilities

• Prepare rental documents accurately and completely.
• Verify car information and VIN number for security.
• Maintain the appearance of the Exit Booth.

Skills

Customer service

Attention to detail

Communication

Education

High School Diploma or G.E.D.

Job description

Overview

Enterprise Mobility operates the Enterprise Rent‑A‑Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

This pay for this position starts at $15.50 / hour.

This position is located at the Savannah International Airport (SAV): 400 Airways Ave Savannah, GA 31408.

We offer:

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

The schedule available is:

• 40 hours per week
• Must have open availability including days, evenings, and weekends

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

• Prepare all rental documents accurately and completely
• Verify car information and VIN number for security and car control
• Provide additional service to Emerald Aisle members by offering our refueling option
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
• Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers
• Provide all customers with undivided attention while assisting them at the exit booth
• Make eye contact and greet all customers; thank customer at the conclusion of all transactions
• Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
• Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must have a minimum of 1 year prior customer service retail or administrative support experience
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Must possess a valid driver’s license with no more than 2 moving violations and/or at‑fault accidents on driving record in the past 3 years
• No drug or alcohol related conviction on driving record in the past 5 years
• Must be at least 18 years of age
• High School Diploma or G.E.D. required
• Must have open availability including days, evenings, and weekends