Exhibit Operations Supervisor

6AM City, LLC; Maryland; On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Tuition Reimbursement

Paid Parental Leave

Life, Accident and Disability

Retirement with Company Match

Paid Time Off

Bonus up to 5% of base salary

Job summary

The Freeman Company in Lanham, MD is seeking an Exhibit Operations Lead to supervise install and dismantle of assigned exhibits and to coordinate with the Exhibit Operations Teams to meet milestones and labor timelines on-site.

This full-time, in-person role requires OSHA 30 certification and involves 25%–50% travel to support show sites. You will collaborate with internal departments, track third-party services, and maintain production schedules while delivering best-in-class service to clients.

Qualifications

• 3+ years in exhibit/show site operations.
• Strong organizational and problem solving skills.
• Effective communication with internal and external customers.
• Strong leadership, negotiation and conflict resolution skills.
• Ability to work under pressure and lead independently when needed.

Responsibilities

• Keep installation/dismantle on track to milestones.
• Lead labor crews on site for installations/dismantles.
• Report scope changes to supervisor.
• Manage and track third-party services for exhibits.
• Develop, update and maintain onsite production schedules.
• Understand show site operations, venue offerings and local jurisdictions.
• Collaborate with internal departments on show site needs.
• Provide change order details and post-show reporting.
• Ensure compliance with on-site safety regulations.
• Maintain show files for year-over-year reference.
• Track time and utilization in Workfront.
• Deliver best-in-class service to clients.

Skills

Leadership

Communication

Problem solving

Team building

Critical thinking

Active listening

Conflict resolution

Negotiation

Lead under pressure

Education

Exhibit operations experience

OSHA 30-hour Certification

Job description

About Us

As part of The Freeman Company, Event & Exhibit Services designs and delivers unforgettable moments that create a bond between audiences and our clients. It's just one reason why we're the leader in live events.

Summary

As a critical member of the Exhibit Operations Teams, you will work collaboratively to understand the daily requirements of all assigned exhibit projects, while supervising labor and project timelines accordingly, to ensure a successful install and/or dismantle of assigned exhibits.

This position will support our Event & Exhibit Services team. The position follows an in-person schedule working full-time in-office and/or show-site based out of Lanham, MD.

Essential Duties & Responsibilities

• Responsible for keeping the installation/dismantle of an exhibit project on track in accordance to pre-determined key milestones.


• Effectively leads labor crews on site to ensure a successful install/dismantle of a customer's exhibits.


• Reports all scope of work change to direct supervisor.


• Manages and Tracks Third Party services for Exhibit customers.


• Develops, updates and maintains accurate onsite production schedules.


• Has a strong understanding of show site operations, venue offerings and local union jurisdictions.


• Cross functionally collaborates with internal departments on show site.


• Provides details and documentation for change order and post show reporting.


• Responsible for and abides by all on-site safety regulations.


• Supports the maintenance of show files for year over year reference.


• Manages individual time tracking and utilization reporting in Workfront.


• Provide Best in Class Service and Quality to our customers.

Education & Experience

• At least 3+ years of Exhibit and/or show site operations industry experience.


• Strong organizational and problem solving skills.


• Ability to effectively communicate to internal and external customers.


• Strong leadership, team building, conflict resolution and negotiation skills.


• Proven ability to demonstrate critical thinking skills, collaboration, independent reasoning, discretion, analytical skills and judgment.


• General understanding of show site operations, venue offerings and local union jurisdictions.


• Must be able to communicate clearly and succinctly (verbal and written) with internal and external stakeholders as well as demonstrate and apply active listening skills. Has the ability it lead under pressure.


• Ability to effectively present information and respond to questions from internal and external stakeholders is required.


• Must be a self-starter who thrives in a start-up environment: ability to work independently and take initiative is required.


• Must have a strong client service orientation.

Certificates, Licenses, Registrations

OSHA 30-hour General Industry Safety & Health.

Travel Requirements

Travel 25% to 50%

What We Offer

The Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance


• Tuition Reimbursement


• Paid Parental Leave


• Life, Accident and Disability


• Retirement with Company Match


• Paid Time Off


• Salary range of $75,000-$85,000 dependent upon experience


• Eligible for an annual bonus of up to 5% of the base salary

Diversity Commitment

At The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

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