Executive VP of Operations & Transformation

Theoria Medical

Novi (MI)

On-site

USD 250,000 - 380,000

Full time

6 days ago

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Job summary

Theoria Medical is seeking a visionary SVP of Operations Transformation to architect and scale a unified Central Operations hub, overseeing toolsets, automation platforms, and infrastructure for both FFS and VBC revenue strategies. You will drive end-to-end implementation with facility partners and oversee daytime Telemedicine alignment for LEAD launches.

You will lead centralized operations including medical records, lab workflows, referral management, and vendor tool deployment, while building

Qualifications

Executive Experience: 10+ years of operational leadership, explicitly building or scaling a Centralized Operations/MSO hub within a fast-growing healthcare organization.
Ancillary Operations Expertise: Proven track record directly managing and scaling high-volume Medical Records (HIM), Lab routing systems, and Referral coordination departments.
Strategic Dual-Model Expertise: Deep, hands-on experience balancing Fee-For-Service operational metrics with Value-Based Care workflows.
B2B Implementation Track Record: Proven success leading complex, multi-site operational rollouts with external healthcare enterprise/facility partners.
Productivity-First Mindset: Proven track record of deploying technologies and tools that measurably increase clinical team capacity and decrease administrative burden.
Post-Acute Domain Knowledge: Deep familiarity with the post-acute care ecosystem, including skilled nursing facilities (SNFs), assisted living, and senior care networks.
Telehealth Management Experience: Experience overseeing telemedicine operations or clinical coverage logistics (highly valued but secondary to central MSO operations).
Education: Bachelor's degree required; MBA, MHA, or equivalent advanced degree highly preferred.
Skills: Advanced financial modeling, risk-assessment frameworks, contract negotiation expertise, and proficiency with healthcare analytics platforms. Advanced Excel/PowerPoint skills required.

Responsibilities

Build Centralized Hubs: Design, staff, and scale a world-class Central Operations function to standardize multi-state provider support, credentialing, and scheduling.
Medical Records Management: Centralize and automate the retrieval, auditing, and processing of medical records to ensure compliance, rapid billing velocity, and continuity of care.
Lab Workflows & Integrations: Build and manage high-throughput pipelines for laboratory ordering and results routing, ensuring critical diagnostic data reaches clinicians instantly.
Referral Management Infrastructure: Architect a centralized, friction-free inbound and outbound referral management engine to maximize patient volume and streamline transitions of care.
Dual-Model Optimization: Design operational frameworks that maximize FFS volume and capture, while building workflows for VBC risk models.
Vendor & Tool Selection: Evaluate, procure, and implement enterprise-grade workflow automation tools to reduce manual overhead across all centralized departments.
Onboarding Blueprint Strategy: Standardize and execute the operational playbook for launch and integration within new partner facilities.
B2B Workflow Integration: Bridge Central Operations with facility-specific workflows and systems to ensure frictionless coordination.
Joint Governance & Relationship Management: Establish implementation timelines and joint governance with executive leadership at partner facilities.
Change Management: Lead on-the-ground training, adoption, and cultural change initiatives for facility staff.
Maximize Clinical Throughput: Build tooling to optimize clinician schedules, reduce travel, and increase patient-facing hours.
EHR Optimization: Partner with product teams to streamline the proprietary EHR platform (ChartEasy).
Administrative Automation: Build automated routing for documentation, lab tracking, and prior authorizations.
Risk Model Tooling: Develop tools embedding VBC requirements into daily clinical workflows.
Hospitalization Prevention: Real-time tracking to flag at-risk patients and reduce readmissions.
Data Integration: Ensure seamless data exchange between Central Operations, RPM platforms, and partners.
Telemedicine Team Operations: Manage daytime telemedicine team and optimize cross-footprint coverage.
LEAD Launch Alignment: Coordinate resources to support new LEAD facility launches.
Own the Dashboard: Create executive productivity scorecards tracking utilization and outcomes.
Enforce Accountability: Use analytics to identify low-performing workflows and intervene.