Executive Technology Support Specialist

Atrium Staffing; New York (NY); On-site; USD 115,000 - 135,000; Full time

Benefits offered by this job

Medical, dental, vision

Life and disability insurance

401(k) with company matching

Wellness benefits

Annual bonus eligibility

Additional company benefits

Job summary

Atrium Staffing is seeking an Executive Technology Support Specialist to deliver high-touch tech support to C-level executives in a fast-paced corporate setting in Manhattan.

You will manage Windows and Apple ecosystems, Microsoft 365 apps, and executive mobile devices with Intune/MDM, coordinating with assistants to ensure seamless meetings and trips.

Qualifications

• 5+ years of professional IT/Desktop Support experience.
• At least 3 years of dedicated C-suite, executive, or VIP technology support.
• Experience supporting senior executives within a large corporate environment.
• Strong hands-on Windows and Apple/iOS support.
• Expert-level iPhone/iPad support and Intune/MDM experience.
• Proven white-glove, high-touch support in fast-paced settings.

Responsibilities

• Provide dedicated white-glove tech support to C-suite executives and leadership.
• Troubleshoot and resolve issues quickly with minimal disruption.
• Support Windows 11, Microsoft 365, Outlook, Teams, Zoom, OneNote, and related apps.
• Provide advanced support for iPhone and iPad.
• Configure and manage executive mobile devices via Intune/MDM.
• Collaborate with assistants to address tech needs proactively.
• Maintain confidentiality and discretion when supporting leadership.

Skills

Executive support VIP

Windows support

Apple/iOS support

Intune/MDM

Microsoft 365

Education

Bachelor's degree

Tools

Microsoft Intune

MDM

Zoom

Outlook/Teams

Job description

Client Overview:

Premier global organization is seeking an experienced Executive Technology Support Specialist to provide dedicated, white-glove technology support to C-suite executives and senior leadership. This is a highly visible position within a polished, fast-paced corporate environment where professionalism, discretion, responsiveness, and exceptional service are essential.

Salary/Hourly Rate:

$115k - $135k

Position Overview:

The Executive Technology Support Specialist will provide dedicated technology support to C-suite executives and senior leadership. This individual will provide high-touch, real-time support across Windows, Apple/iOS, Microsoft 365, mobile devices, conferencing technology, and executive productivity applications.

Responsibilities of the Executive Technology Support Specialist:

• Provide dedicated, white-glove technology support to C-suite executives and senior leadership.
• Troubleshoot and resolve technology issues quickly with minimal disruption to executives.
• Support Windows 11, Microsoft 365, Outlook, Teams, Zoom, OneNote, and related productivity applications.
• Provide advanced support for iPhones, iPads, and the Apple iOS ecosystem.
• Configure, maintain, and troubleshoot executive mobile devices using Microsoft Intune/MDM.
• Partner closely with executive assistants and administrative teams to proactively address technology needs.
• Provide device configuration, software updates, maintenance, and troubleshooting.
• Support executive meetings, travel, presentations, and other time-sensitive technology needs.
• Coordinate with internal IT teams while maintaining ownership of the executive support experience.
• Maintain strict confidentiality and discretion when supporting senior leadership.

Required Experience/Skills for the Executive Technology Support Specialist:

• 5+ years of professional IT/Desktop Support experience.
• At least 3 years of dedicated C-suite, executive, or VIP technology support.
• Experience supporting senior executives within a large, highly professional corporate environment.
• Strong hands-on experience supporting both Windows and Apple/iOS environments.
• Expert-level support experience with iPhone and iPad.
• Hands-on Microsoft Intune / Mobile Device Management (MDM) experience.
• Strong Microsoft 365, Outlook, Teams, Zoom, and OneNote experience.
• Proven ability to provide white-glove, high-touch support in a fast-paced environment.
• Exceptional communication skills, professional presence, discretion, and customer-service orientation.
• Ability to work onsite in Manhattan 5 days per week.
• Flexibility to provide occasional after-hours or weekend support when required.

Preferred Experience/Skills for the Executive Technology Support Specialist:

• Experience supporting CEOs, Chairpersons, Managing Directors, or other senior executives.
• Executive support experience within a global enterprise, financial services, real estate, professional services, or family office environment.
• Experience supporting executive travel and mobile work environments.
• Experience with Diligent, PDF Expert, and other executive productivity applications.
• Experience supporting enterprise-grade mobile security configurations.

Education Requirements:

• Bachelor's degree required.

Benefits:

• Comprehensive medical, dental, and vision insurance.
• Life and disability insurance.
• 401(k) with company matching.
• Wellness benefits.
• Annual bonus eligibility.
• Additional company benefits.