Executive Support & Operations Lead

Bank of America; Town of Charlotte (NY); On-site; USD 60,000 - 85,000; Full time

Job summary

Bank of America is seeking a Business Support Lead I to provide executive and administrative support to senior leaders within the Global Financial Crimes organization. The role entails calendar management, travel coordination, event planning, and cross-functional project coordination.

You will assist with onboarding, employee engagement activities, and maintain operational resources, while ensuring confidentiality and high-quality deliverables in a fast-paced environment.

Qualifications

• Experience in administrative, executive support, operations, or project coordination.
• Strong organizational skills with ability to manage multiple priorities.
• Excellent verbal and written communication.
• Proficiency with Microsoft Office apps (Outlook, PowerPoint, Excel, Teams, Word).
• Ability to exercise discretion and maintain confidentiality.
• Proven ability to work independently with diverse stakeholders.
• Strong customer service and relationship management skills.

Responsibilities

• Provide executive support and calendar management for senior leaders.
• Coordinate domestic and international travel and meetings.
• Assist with onboarding activities and employee engagement initiatives.
• Support cross-functional projects and maintain reports and documentation.
• Build effective relationships across teams and management levels.

Skills

Administrative experience

Organizational skills

Verbal & written communication

Microsoft Office

Discretion & confidentiality

Independent work

Customer service

Tools

Outlook

PowerPoint

Excel

Teams

Word

Job description

Bank of America is seeking a Business Support Lead I to provide executive and administrative support to senior leaders within the Global Financial Crimes organization. The role entails calendar management, travel coordination, event planning, and cross-functional project coordination.

You will assist with onboarding, employee engagement activities, and maintain operational resources, while ensuring confidentiality and high-quality deliverables in a fast-paced environment.