Executive Strategy & Operations Lead

Maryland Nonprofits; Baltimore (MD); On-site; USD 115,000 - 125,000; Full time

Job summary

CHAI seeks a Chief of Staff to work closely with the CEO and senior leadership, driving organizational priorities and coordinating cross‑department initiatives. This hands‑on role requires building structure, maintaining momentum, and delivering follow‑through across functions.

The Chief of Staff will steer board governance activities, lead special projects, and support strategic planning while collaborating with staff, consultants, and partners to move ideas from planning to implementation.

Qualifications

• 5+ years of experience in administration, project management, operations, or related field.
• Strong project management skills and ability to manage multiple priorities and deadlines.
• Experience coordinating projects across teams or departments.
• Experience improving systems, processes, or internal operations.
• Experience working with senior leaders, board members, or external partners.
• Comfort with workplace technology and curiosity about responsible AI to improve efficiency.
• Excellent written and verbal communication skills.
• Nonprofit experience is a plus.
• Bachelor’s degree or equivalent combination of education and relevant experience.

Responsibilities

• Support the CEO and senior leadership in advancing organizational priorities and strategic initiatives.
• Keep important projects, decisions, and action items moving and ensure follow‑up.
• Support the Board of Directors and committees, including meeting prep and governance processes.
• Coordinate across departments when projects involve multiple teams.
• Strengthen communication and information sharing across the organization.
• Coordinate strategic planning activities and track implementation and progress.

Skills

Initiative

Project management

Cross-functional collaboration

Written & verbal communication

Confidential information handling

Education

Bachelor’s degree or equivalent

Tools

Office suite

Job description

CHAI seeks a Chief of Staff to work closely with the CEO and senior leadership, driving organizational priorities and coordinating cross‑department initiatives. This hands‑on role requires building structure, maintaining momentum, and delivering follow‑through across functions.

The Chief of Staff will steer board governance activities, lead special projects, and support strategic planning while collaborating with staff, consultants, and partners to move ideas from planning to implementation.