Executive Steward at InterContinental DC - The Wharf

InterContinental Hotels Group; Washington (District of Columbia); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Room discounts

Medical/dental/vision insurance

401(k)

Paid time off

Job summary

InterContinental DC - The Wharf is seeking an Executive Steward to supervise day‑to‑day stewarding operations, ensure sanitation and equipment readiness, and manage storeroom orders. You will oversee the stewarding team and coordinate with outlets, banquets, and maintenance to ensure exceptional service.

The role requires ongoing attention to safety, inventory control, and adherence to company policies, with availability for nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent required, with at least two years in stewarding or kitchen operations.
• At least one year in a supervisory capacity.
• Knowledge of food and beverage service operation preferred.
• Excellent communication, problem-solving, and organizational skills.

Responsibilities

• Control and analyze cost, breakage, and quality of support provided to outlets, banquets and other areas.
• Monitor condition and cleanliness of equipment.
• Control expenses in accordance with the budget and participate in annual stewarding budget.
• Maintain inventory security procedures and supervise stewarding staff daily.
• Promote teamwork and coordinate with other departments to ensure service quality.
• Interact with guests and suppliers to ensure satisfaction and proper orders.

Skills

Supervisory experience

Communication skills

Inventory management

Safety compliance

Education

High school diploma or equivalent

Job description

Executive Steward at InterContinental DC - The Wharf

Hotel Brand: InterContinental

Location: United States, DC, Washington

Hotel: IC - Washington D.C. - The Wharf (WASHC), 801 Wharf Street SW, 20024

Job number: 165901

As our new Assistant Director Human Resources, you will supervise day‑to‑day operations of the stewarding department, responsible for total maintenance and sanitation in all food production service areas, control storeroom orders, issue china, silver and glass, and ensure all food and beverage outlets have sufficient equipment.

Responsibilities

• Control and analyze cost, breakage, and quality of support provided to outlets, banquets and other areas.
• Monitor condition and cleanliness of equipment.
• Control expenses in accordance with the established budget and participate in the preparation of the annual stewarding operating budget.
• Maintain procedures for security of inventory.
• Supervise day‑to‑day operations and assignments of the stewarding staff; communicate objectives, expectations, and schedules.
• Enforce policies and procedures.
• Recommend and initiate disciplinary or other staffing/HR‑related actions in accordance with company rules and policies; alert management of potentially serious issues.
• Promote teamwork and quality service through daily communication and coordination with other departments (Catering, Banquets, Outlets, Maintenance, Guest Services).
• Interact with guests to ensure their total satisfaction.
• Interact with suppliers regarding orders and invoices.
• Educate employees on current safety issues and ensure compliance with health and safety regulations.
• Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
• Schedule preventative maintenance and repairs; ensure equipment is prepared and operational for the following day’s work.

Qualifications

• High school diploma or equivalent and at least two years of experience in stewarding, kitchen maintenance, kitchen operations or similar, with at least one year in a supervisory capacity.
• Knowledge of food and beverage service operation preferred.
• Ability to carry or lift items weighing up to 50 pounds.
• Standing and moving around the kitchen.
• Handling food, objects, products and utensils.
• Excellent communication, problem‑solving, reasoning, motivation, organizational and training skills.
• Reading and writing skills for scheduling and inventory monitoring.
• Availability to work nights, weekends, and/or holidays.

Benefits

The salary range for this role is $85,000.00 to $90,000.00 for jobs performed in Washington, DC. The role may also be eligible for bonus pay. A comprehensive benefits package includes paid time off, medical/dental/vision insurance, 401(k), and room discounts.

EEO Statement

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by welcoming different backgrounds, experiences, and perspectives.