Executive Steward at InterContinental DC - The Wharf

IHG Hotels & Resorts; Washington (District of Columbia); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Room discounts

Training programs

Comprehensive benefits package

Job summary

IHG Hotels & Resorts is seeking an Assistant Director Human Resources to oversee the stewarding department’s daily operations and ensure sanitation and efficiency across all food production areas.

Responsibilities include supervising staff, controlling costs, coordinating with outlets and vendors, and upholding safety standards while delivering exceptional service and room discounts for associates.

Qualifications

• High school diploma or equivalent and at least two years in stewarding or kitchen operations.
• At least one year in a supervisory capacity.
• Knowledge of food and beverage service operations preferred.

Responsibilities

• Supervise day-to-day stewarding operations and staff.
• Control costs, breakage, and inventory quality.
• Assist in budget preparation for stewarding operations.
• Ensure equipment and facilities are clean and well maintained.
• Coordinate with other departments and vendors.
• Enforce safety and health regulations and company policies.

Skills

Supervisory experience

Cost analysis

Food & beverage service knowledge

Education

High school diploma or equivalent

Job description

About The Executive Steward Position

As our new Assistant Director Human Resources, you will Supervise day-to-day operation of stewarding department. Responsible for total maintenance and sanitation in all food production service areas. Control storeroom orders and issue all china, silver and glass. Ensure all food and beverage outlets have sufficient equipment to perform adequately.

Responsibilities

• Control and analyze cost, breakage and quality of support provided to outlets, banquets and other areas. Monitor condition and cleanliness of equipment.
• Control expenses in accordance with established budget. Participation in the preparation of the annual stewarding operating budget which supports the overall objectives of the Food & Beverage Department. Maintain procedures for security of inventory.
• Supervise day-to-day operations and assignments of the stewarding staff, communicate objectives and expectations, and assign/schedule work. Communicate and enforce policies and procedures.
• Recommend and initiate disciplinary or other staffing/human resources‑related actions in accordance with company rules and policies. Alert management of potentially serious issues.
• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Catering, Banquets, Outlets, Maintenance, and Guest Services.
• May interact with outside contacts: Guests – to ensure their total satisfaction; Suppliers – regarding orders and invoices.
• Educate employees on current safety issues to ensure compliance with all health and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. Schedule preventative maintenance and repairs as needed. Ensure that equipment is prepared and operational for the following day’s work.

Qualifications

High school diploma or equivalent and two years experience in stewarding, kitchen maintenance, kitchen operations or similar, with at least one year in a supervisory capacity. Knowledge of food and beverage service operation preferred.

Physical Requirements

• Carrying or lifting items weighing up to 50 pounds
• Standing up and moving about the kitchen
• Handling food, objects, products and utensils
• Bending, stooping, kneeling

Benefits & Salary

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

The salary range for this role is $85,000.00 to $90,000.00. This role is eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

Equal Employment Opportunity

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives.

Important Information

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue‑based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remains in the Company’s sole discretion until paid and may be modified at the Company’s sole discretion, consistent with the law.
• EEO Is The Law
• If you require reasonable accommodation during the application process, please provide notice.