Executive Steward

HHM Hospitality; Boston (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

The Boston Harbor Hotel is seeking an Executive Steward to safeguard hotel assets and ensure adequate back‑of‑house supplies. The role reports to the Executive Chef and is exempt from overtime.

The incumbent will lead a team to maintain clean, orderly areas and oversee equipment integrity across F&B operations. Two or more years of strong supervisory or management experience in a luxury hotel environment are preferred.

Qualifications

• Must be able to speak, read, write and understand the primary language used in the workplace.
• Require good communication skills, both verbal and written.
• Must be able to lift up to 15lbs+ on a regular and continuous basis.

Responsibilities

• Protect hotel investment by inventorying equipment and planning annual purchases.
• Forecast labor and schedule to maximize profitability.
• Coordinate banquet timing and transport of food to meet manager needs.
• Maintain an efficient, organized back‑of‑house that shows pride in the environment.
• Complete banquet equipment requisitions accurately and timely.
• Develop an organized inventory system and execute it.
• Provide expense forecasts for cleaning supplies, labor, and equipment.
• Escort health inspector on inspections and maintain high sanitation scores.
• Manage payroll, personnel records, and related admin duties.
• Train and motivate staff across all levels.
• Ensure proper handling, maintenance, and care of equipment and service ware.
• Implement development plans for assistants, supervisors, and line staff.
• Ensure cafeteria operations run smoothly and reflect guest‑centered service.

Skills

Communication skills

Staff supervision

F&B operations

Health & safety knowledge

Job description

Overview

BOSTON HARBOR HOTEL

POSITION DESCRIPTION

Position Title:

Executive Steward

Department:

Food & Beverage

Reports to:

Executive Chef

FLSA Designation:

EXEMPT

JOB SUMMARY

This position is responsible for protecting the hotel investment in operating equipment, as well as incoming product to the Hotel. The Executive Steward will also ensure adequate on hand supplies for all departments and ensure all back of the house areas are clean and orderly.

EXPERIENCE

Must have at least two (2) or more years of strong Food & Beverage Supervisory and/or Management experience in a Full-Service Hotel, with previous experience in a Luxury Environment preferred, or other related/equivalent field may be considered.

KEY RESPONSIBILITIES

The primary responsibilities of the Executive Steward at the Boston Harbor Hotel include but are not limited to:

Stewarding:

• Protection of hotel investment will include conducting accurate inventories projecting annual equipment expenses and developing annual equipment purchases requirements.
• Profitability will be maximized by accurate forecasting of labor needs, efficient scheduling, proper use and control of cleaning supplies, and orderly storage facilities.
• Banquet timing through complete and accurate response to the banquet managers needs is essential. Proper transport of food between areas is critical. Equipment malfunctions must be reported immediately and ensure timely repair to bring all equipment to peak efficiency.
• Develop and maintain a department that is efficient, enthusiastic in the execution of its duties, and demonstrates pride in their work environment through their treatment of hotel property.
• Complete all banquet equipment requisitions in an accurate and timely manner.
• Develop an organized system for taking inventories that is efficient and accurate, execute that system.
• Provide expense forecasts of all cleaning supplies, labor, operating equipment, sterno, and all other supplies utilized by the department.
• Escort health inspector on all facility inspections and ensure scores consistently above 95.
• Attend to all administrative duties which include; efficient scheduling, payroll administration, personnel records, expense forecast, etc.
• Meet sanitation standards set by the health department of the city of Boston.
• Train and motivate all staff.
• Ensure proper handling, maintenance, and care of equipment, china, glass, and silver.
• Set in place and administer an effective development plan for assistant managers, supervisors and line employees.
• Ensure the cafeteria facility is well run and provides a quality service in product reflective of our approach to our guests.

JOB QUALIFICATIONS

In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experience:

• Must be able to speak, read, write and understand the primary language used in the workplace.
• Require good communication skills, both verbal and written.
• Must be able to lift up to 15lbs + on a regular and continuous basis.

The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.