Executive RCM Implementation & Integration Lead

nextgen; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

nextgen is seeking an executive to lead end-to-end RCM implementations for new and existing clients. The role connects client operations, product development, vendors, and internal delivery teams to build repeatable, scalable methods for adoption and consistent service quality.

The candidate will direct full lifecycle implementations, integrate RCM solutions into client workflows, create playbooks and training, and advise on requirements and enhancements.

Qualifications

• 10+ years in progressive RCM leadership roles
• 5+ years leading technology or services implementations/large client onboardings
• Experience developing procedures, training programs and implementation playbooks
• Vendor management, budget oversight and cross-functional project leadership
• Knowledge of RCM practices, practice management systems, integration processes, and delivery methods

Responsibilities

• Direct end-to-end implementations from contract to launch and stabilization
• Integrate RCM solutions into client workflows and internal operations
• Create and maintain implementation playbooks, procedures, and training for teams
• Advise product and technology teams on RCM workflows and requirements
• Coordinate vendors and cross-functional partners across ops, tech, client success, sales and finance
• Set implementation metrics, resolve delivery issues, and lead the implementation team

Skills

Leadership

Vendor management

Cross-functional leadership

Project management

Communication with executives

Education

Bachelor's degree (Business / Health MIS)

Tools

Practice management software

Job description

nextgen is seeking an executive to lead end-to-end RCM implementations for new and existing clients. The role connects client operations, product development, vendors, and internal delivery teams to build repeatable, scalable methods for adoption and consistent service quality.

The candidate will direct full lifecycle implementations, integrate RCM solutions into client workflows, create playbooks and training, and advise on requirements and enhancements.