Executive Programs Lead

Jobtailor; San Francisco (CA); Hybrid; USD 150,000 - 210,000; Full time

Job summary

Jobtailor seeks a strategic leader to own the Americas portfolio of recurring executive-engagement programs, setting strategy, priorities, investments and success measures for the portfolio.

You will lead and develop a regional team responsible for program strategy, operations and delivery, translating enterprise priorities into a focused portfolio that delivers bespoke executive experiences while enabling scalable, consistent quality across regions.

Qualifications

• 10+ years of experience building or leading executive programs or comparable enterprise capability.
• Experience leading and developing a high-performing team with portfolio accountability.
• Experience building or transforming a high-touch customer capability toward a scalable model.
• Strong commercial judgment and credibility with senior sales and executives.
• Ability to connect executive experiences to customer and business progress.
• Ability to prioritize rigorously and make difficult resource decisions.
• Ability to translate strategy into a working system with clear ownership and execution.
• Ability to operate credibly in a fast-moving technical environment.
• Ability to build partnerships across Product, Research, Marketing, Sales, and customer teams.
• Willingness and ability to travel across the Americas and globally; able to work from US office three days a week.

Responsibilities

• Own the Americas portfolio of recurring executive-engagement programs and regional supporting capability
• Set strategy, priorities, investments, and success measures for the portfolio
• Lead and develop the regional team responsible for program strategy, operations, and delivery
• Translate enterprise and regional priorities into a focused executive-engagement portfolio
• Build an operating model enabling consistent quality and responsible scale while preserving bespoke judgment
• Ensure priority programs integrate customer context, narrative, speakers, demos, experience, and follow-through
• Partner with Sales leadership and customer-facing teams to connect engagements to customer objectives, decisions, and next steps
• Establish measures covering customer insight, relationship progress, business results, experience quality, and operational health
• Manage regional resources, budget, vendors, and capacity; make tradeoffs and surface risks
• Represent the Americas in global planning and help successful approaches scale across regions
• Collaborate with Sales, Product Marketing, Product, Research, Solutions, Customer Success, Events, and OpenAI executives
• Participate in executive briefings and related preparation, including additional onsite time as needed

Skills

Executive Engagement Programs

Customer Engagement

Enterprise Marketing

Field Marketing

Program Strategy

Operational Execution

Budget Management

Risk Management

Performance Measurement

Strategic Planning

Job description

• Own the Americas portfolio of recurring executive-engagement programs and regional supporting capability
• Set strategy, priorities, investments, and success measures for the portfolio
• Lead and develop the regional team responsible for program strategy, operations, and delivery
• Translate enterprise and regional priorities into a focused executive-engagement portfolio
• Build an operating model enabling consistent quality and responsible scale while preserving bespoke judgment
• Ensure priority programs integrate customer context, narrative, speakers, demos, experience, and follow-through
• Partner with Sales leadership and customer-facing teams to connect engagements to customer objectives, decisions, and next steps
• Establish measures covering customer insight, relationship progress, business results, experience quality, and operational health
• Manage regional resources, budget, vendors, and capacity; make tradeoffs and surface risks
• Represent the Americas in global planning and help successful approaches scale across regions
• Collaborate with Sales, Product Marketing, Product, Research, Solutions, Customer Success, Events, and OpenAI executives
• Participate in executive briefings and related preparation, including additional onsite time as needed

Requirements

• 10+ years of experience building or leading executive programs, customer engagement, enterprise marketing, experience centers, field marketing, or a comparable enterprise capability
• Experience leading and developing a high-performing team with accountability for a visible portfolio
• Experience building or transforming a high-touch customer capability toward a strategic and scalable model
• Strong commercial judgment and credibility with senior Sales leaders, customers, and internal executives
• Ability to connect exceptional executive experiences to meaningful customer and business progress
• Ability to prioritize rigorously, say no constructively, and make difficult resource decisions
• Ability to translate strategy into a working system with clear ownership, strong standards, and reliable execution
• Ability to operate credibly in a fast-moving technical environment
• Ability to build effective partnerships across Product, Research, Marketing, Sales, and customer-facing teams
• Willingness and ability to travel across the Americas and occasionally globally
• Ability to work from the US office three days per week

Core Competencies

Demonstrates expertise in leading executive engagement programs and developing high-performing teams while ensuring alignment with customer objectives and business results. Proven ability to translate strategy into operational execution and build effective partnerships across various functions.

Highest-signal resume keywords

• Executive Program Leadership
• Customer Engagement Strategy
• High-Performing Team Development
• Commercial Judgment
• Cross-Functional Collaboration

ATS Optimization Keywords

Hard Skills

• Executive Engagement Programs
• Customer Engagement
• Enterprise Marketing
• Field Marketing
• Program Strategy
• Operational Execution
• Budget Management
• Risk Management
• Performance Measurement
• Strategic Planning

Soft Skills

• Strong Commercial Judgment
• Effective Prioritization
• Constructive Decision-Making
• Partnership Building
• Credibility with Executives

Industry Keywords

• Customer Insight
• Business Results
• Experience Quality
• Operational Health
• Sales Leadership
• Customer-Facing Teams
• Global Planning
• Onsite Engagements
• Bespoke Judgment
• Scalable Model