Executive Partner, Enterprise Customer Success
Innovaccer Analytics
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Benefits offered by this job
Job summary
Innovaccer Inc. is seeking an Associate Partner Customer Success to own post-sale relationships with enterprise healthcare clients.
You’ll drive renewals, expansions, and value realization, serving as the executive sponsor and translating platform capabilities into measurable clinical, operational, and financial outcomes. You will lead strategic account management, executive QBRs, and cross-functional delivery with product, engineering, analytics, and delivery teams to ensure renewal or
Qualifications
- 8–12+ years in healthcare consulting, customer success, account management, or enterprise SaaS.
- Strong background in healthcare operations, payer/provider models, or clinical analytics.
- Proven experience owning senior executive relationships; commercial mindset with revenue expectations.
Responsibilities
- Own post-sale account strategy, stakeholder mapping, success plans, and risk mitigation.
- Lead executive QBRs focused on outcomes, ROI, and roadmap alignment.
- Act as executive quarterback across Product, Engineering, Analytics, and Delivery for assigned accounts.
- Translate customer goals into internal priorities and ensure delivery aligns to promised outcomes.
- Proactively surface churn risk and drive corrective actions with delivery teams.
Skills
Education
Job description
Innovaccer Inc. is seeking an Associate Partner Customer Success to own post-sale relationships with enterprise healthcare clients.
You’ll drive renewals, expansions, and value realization, serving as the executive sponsor and translating platform capabilities into measurable clinical, operational, and financial outcomes. You will lead strategic account management, executive QBRs, and cross-functional delivery with product, engineering, analytics, and delivery teams to ensure renewal or
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