Executive Meetings Manager

Hard Rock Hotel & Casino Ottawa; Florida; On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Life Ins.

401K

Paid time off

Annual Bonus Opportunity

Job summary

Seminole Hard Rock Hotel & Casino Hollywood is seeking a results-driven Sales Manager to oversee hotel sales and secure new business opportunities. The role focuses on growing revenue from business accounts while delivering exceptional service and maintaining strong client relationships.

Under the Director of Sales, you will lead negotiations, manage trade show participation, and ensure accurate recordkeeping. This on-site position requires proficiency with hotel software and MS Office.

Qualifications

• High School Diploma or equivalent required.
• 3–5 years hotel sales experience or equivalent.
• Bachelor’s degree in related field preferred.

Responsibilities

• Maintain relationships with business accounts and source new opportunities.
• Lead sales efforts to achieve revenue goals and maintain service levels.
• Solicit new business by phone, in person, and at trade shows; communicate with clients.
• Negotiate contracts effectively and ensure compliance with policies.
• Maintain corporate files and reports; manage CRM data and activity.

Skills

Sales experience

MS Office

Communication

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

Daylight

Delphi

Microsoft Word

Outlook

Excel

Job description

About Seminole Hard Rock Hotel & Casino Hollywood

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.

Benefits & Perks:

We offer rockin’ benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit www.gotoworkhappy.com/benefits to see our full list of benefits!

Job Description:

Under the direction of the Director of Sales, the individual strives to exceed the hotel’s rooms and food and beverage revenue goals. Key responsibilities of this position are maintaining relationships with business accounts and sourcing new business opportunities.

Essential Job Functions:

• Must adhere to the Seminole Tribe’s Policies and Procedures.
• Focuses primarily on leading the sales efforts in achieving or exceeding personal and property wide annual revenue goals while maintaining the highest level of service and guest satisfaction.
• Answer inquires for business within established deadlines while maintaining a daily schedule of soliciting new business.
• Research and solicit new business over the telephone, in person or through exhibits at trade shows and maintain effective communication with established clientele.
• Conduct outside sales calls to new and existing clients.
• Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis.
• Negotiate all sales contracts effectively.
• Prepare and maintain corporate business, corporate files, records, correspondence and reports to ensure compliance with established departmental policies and procedures.
• Maintain accounts, contact, activity and business details within the appropriate software applications.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service bydiscreetly notifying appropriate management of concerns and observations.
• Ensure prompt and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
• Promote positive public/employee relations at all times.
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• Perform other duties as assigned.
  

Qualifications:

High School Diploma or equivalent required along with (3) three to (5) five years of hotel sales experience or an equivalent combination of education and experience. Bachelor’s degree in a related field preferred.

Additional Requirements:

• Must be proficient in Microsoft Word, Outlook and Excel. Proficiency in hotel software for catering sales such as Daylight or Delphi required.

Work Environment:

• May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Closing:

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check

Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.