Executive Meeting Manager

Concord Hospitality Enterprises; Raleigh (NC); On-site; USD 40,000 - 70,000; Full time

Job summary

Join an innovative hospitality company as an Executive Meeting Manager, where you will provide top-notch customer service and manage events to maximize hotel revenues. This entry-level position offers a chance to develop your career in a supportive environment that values personal growth and excellence. With comprehensive benefits and a commitment to diversity and inclusion, this role is perfect for those looking to make an impact in the hospitality industry. Be part of a team that promotes teamwork and entrepreneurial spirit while ensuring the highest standards of service.

Benefits

Medical/Dental/Vision Insurance

Life Insurance

Disability Options

401K

Tuition Assistance

Hotel Discounts

Career Development Opportunities

Qualifications

• Strong customer service skills with a focus on internal and external communication.
• Ability to manage events and maintain client relationships effectively.

Responsibilities

• Provide exceptional customer service and manage all aspects of events.
• Forecast revenues and achieve sales activity and revenue goals.

Skills

Customer Service

Time Management

Organizational Skills

Sales Strategies

Event Management

Education

Bachelor's Degree in Hospitality Management

Tools

Digital Sales Systems

Job description

Join to apply for the Executive Meeting Manager role at Concord Hospitality Enterprises.

3 days ago Be among the first 25 applicants.

Responsibilities

1. Provide the highest levels of customer service to internal partners and external clients.
2. Respond promptly and professionally to all communication, ensuring clarity and representation of Concord Hospitality.
3. Demonstrate excellent time management, self-motivation, proactive planning, and organizational savvy with attention to detail.
4. Maintain existing accounts/segments and develop new business for the hotel.
5. Manage all aspects of events, including planning, coordination, and post-event activities, ensuring accuracy and timely communication.
6. Attend customer functions as needed.
7. Forecast group rooms and F&B revenues, understanding strategies to maximize hotel revenues.
8. Learn about hotel’s food and beverage offerings, event spaces, and related services.
9. Achieve sales activity and revenue goals through proactive and reactive calls, tours, and appointments.
10. Utilize digital sales systems and understand hotel sales strategies to meet individual and team goals.
11. Participate in internal meetings, reporting, training, and planning activities.
12. Promote teamwork, entrepreneurial spirit, and make informed decisions for the benefit of the hotel.
13. Own your career development and seek training opportunities for growth.
14. Follow management requests and adhere to company policies and procedures.

Benefits

Competitive wages, comprehensive benefits including medical/dental/vision, life insurance, disability options, 401K, tuition assistance, hotel discounts, and career development opportunities.

Why Concord?

We invest in our associates through training and development, fostering a culture of personal growth and excellence. Our values include quality, integrity, community, profitability, and fun. We support diversity and inclusion, aiming to be a "Great Place to Work for All."

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management
• Industry: Hospitality