Executive Legal Operations Leader

Law Office of Bryan Fagan

Houston (TX)

On-site

USD 120,000 - 180,000

Full time

3 days ago
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Benefits offered by this job

Competitive Pay!
Paid Time Off
Competitive Benefits (Medical, Dental,
Vision insurance
Short and Long Term Disability
Voluntary Term Life Insurance.
401K with match up to 5%
Business casual Work Environment

Job summary

The Law Office of Bryan Fagan in Houston is seeking an Executive Legal Administrator to lead all non-legal operations across our multi-location firm. You will directly manage seven department heads and drive scalable systems, process discipline, and performance metrics to support rapid growth.

This is a pure operations leadership role with no legal counsel duties. The ideal candidate brings 7–10+ years of leadership in high-volume services, a BA/BS (MBA preferred), HubSpot experience, and a

Qualifications

  • 7–10+ years of progressive operations leadership experience in high-volume regulated services (e.g., legal, healthcare, franchise, or multi-unit services).
  • BA/BS in related field; MBA highly preferred.
  • Leadership across managers; hiring, developing, and leading high-performing business leaders.
  • P&L ownership of financial statements, cash flows, and budget variances.
  • CRM governance at scale; HubSpot experience preferred.
  • Executive presence and accountability for firm performance and implementing corrective actions.

Responsibilities

  • Directly lead, coach, and evaluate department heads to build high-performing administrative teams.
  • Drive conversion KPIs and maintain firm-wide HubSpot pipeline discipline.
  • Own firm-wide budget-to-actual accuracy, payroll, cash flows, and monthly variance reporting.
  • Align lead volume with intake capacity and manage cost-per-case-signed.
  • Maintain high collections and realization rates, address billing bottlenecks.
  • Oversee hiring velocity, retention, and onboarding; standardize SOPs for new locations.
  • Build and own the firm-wide executive scorecard and report to Owner/Managing Partner.

Skills

Leadership
Strategic Planning
Regulated Services
Executive Presence
People Management

Education

BA/BS in related field
MBA (preferred)

Tools

HubSpot

Job description

The Law Office of Bryan Fagan in Houston is seeking an Executive Legal Administrator to lead all non-legal operations across our multi-location firm. You will directly manage seven department heads and drive scalable systems, process discipline, and performance metrics to support rapid growth.

This is a pure operations leadership role with no legal counsel duties. The ideal candidate brings 7–10+ years of leadership in high-volume services, a BA/BS (MBA preferred), HubSpot experience, and a

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