Executive IT Service Delivery Lead

Procter & Gamble; Cincinnati (OH); On-site; USD 85,000 - 122,000; Full time

Job summary

Procter & Gamble in Cincinnati, OH, seeks an Executive Advisor, IT Service Delivery Manager to partner with senior leaders and executives. You will guide IT services, troubleshoot, and drive improvements in business processes while supporting a high-profile organization.

The role emphasizes servant leadership, strong communication, and the ability to operate across multiple offices, with occasional travel up to 50 miles from the Cincinnati general office.

Qualifications

• Associates degree or higher in CS/CE/IS or a related field.
• Strong ability to learn new technologies and provide IT support.
• Experience interacting with senior leaders and executive assistants with confidence.

Responsibilities

• Work directly with senior leaders and executive assistants with quiet confidence.
• Provide basic IT troubleshooting and support for new technology to executives.
• Identify opportunities and solutions to improve business processes for executive offices.
• Perform root cause analysis for system-wide issues and coordinate with owners to resolve.

Skills

Microsoft Teams

WebEx

Concur

Workday

Education

Associates degree or above in Computer Science, Computer Engineering, Information Systems, or similar field

Job description

Procter & Gamble in Cincinnati, OH, seeks an Executive Advisor, IT Service Delivery Manager to partner with senior leaders and executives. You will guide IT services, troubleshoot, and drive improvements in business processes while supporting a high-profile organization.

The role emphasizes servant leadership, strong communication, and the ability to operate across multiple offices, with occasional travel up to 50 miles from the Cincinnati general office.