Executive Housekeeper - The Westin/Element Huntsville

The Westin Huntsville; Huntsville (AL); On-site; USD 65,000 - 90,000; Full time

Job summary

The Westin Huntsville, managed by Crescent Hotels & Resorts, seeks a dynamic housekeeping leader to helm the department and ensure every guest space shines. You will build and mentor a large team, uphold five-star standards, manage budgets and safety, and partner with Front Office, Engineering, and F&B to deliver seamless service across the hotel.

You will own labor planning, track KPIs, and lead from the front to elevate guest satisfaction, efficiency, and brand integrity.

Qualifications

• 5+ years in hotel housekeeping leadership
• Director or Executive Housekeeper experience preferred
• Strong financial and labor management know-how
• Outstanding communication and organizational skills
• Ability to lead large teams with energy in a fast-paced environment

Responsibilities

• Lead, inspire, and develop a team of room attendants, housepersons, supervisors, and laundry associates
• Set and uphold the gold standard for cleanliness, presentation, and guest satisfaction hotel-wide
• Conduct inspections and coach for brand and safety excellence
• Own the department’s budget, labor planning, and cost controls
• Partner with Front Office, Engineering, and Food & Beverage to keep operations running smoothly
• Track KPIs, guest feedback, and productivity data to raise the bar
• Maintain inventory and equipment standards, minimizing waste and maximizing efficiency
• Champion safety, compliance, and training across the team
• Bring energy, positivity, and leadership to the Executive Committee table

Skills

Team leadership

Financial acumen

Labor management

Communication

Organizational skills

Multitasking

Flexibility

Job description

Lead the Team That Makes Every Stay Shine in Rocket City

Huntsville doesn’t just send rockets to the moon — it sets the bar sky-high for hospitality, too. At The Westin Huntsville, we’re looking for a dynamic, detail-driven leader to take the helm of our Housekeeping department and make sure every guest room, hallway, and lobby sparkles with the same precision that put this city on the map. If you love building great teams, chasing five-star standards, and leading from the front, this is your launchpad.

Huntsville is one of the fastest-growing, most exciting cities in the South — home to NASA’s Marshall Space Flight Center, the U.S. Space & Rocket Center, and a thriving tech and aerospace scene that keeps our hotel buzzing with travelers from around the world. Between Redstone Arsenal, downtown’s vibrant restaurant scene, and the natural beauty of the Appalachian foothills, there’s a reason people call it “The Star of Alabama.” You’ll love living and working here — and so will your team.

What You’ll Do

• Lead, inspire, and develop a team of room attendants, housepersons, supervisors, and laundry associates who take pride in their craft
• Set — and uphold — the gold standard for cleanliness, presentation, and guest satisfaction across every corner of the hotel
• Conduct inspections and coach your team to brand and safety excellence
• Own the department’s budget, labor planning, and cost controls like a pro
• Partner with Front Office, Engineering, and Food & Beverage to keep operations running like a well-oiled rocket engine
• Track KPIs, guest feedback, and productivity data to continuously raise the bar
• Maintain top-notch inventory and equipment standards, minimizing waste and maximizing efficiency
• Champion safety, compliance, and training across your entire team
• Bring energy, positivity, and leadership to our Executive Committee table

What You Bring

• 5+ years of progressive housekeeping leadership experience in hotels
• Prior Director or Executive Housekeeper experience preferred
• Strong financial acumen and labor management know-how
• Outstanding communication and organizational skills
• A knack for leading large teams with heart in a fast-paced environment
• Flexibility to go above and beyond when the job calls for it
• A multitasking mindset and a passion for excellence

Why You’ll Love It Here

At The Westin Huntsville, we believe in wellness, balance, and taking care of the people who take care of our guests. You’ll be part of a brand that’s redefining hospitality — one that values renewal, teamwork, and genuine care. Add in Huntsville’s unbeatable quality of life, affordable cost of living, and a community that’s equal parts Southern charm and space-age innovation, and you’ve got the perfect place to grow your career (and maybe even reach for the stars).

Ready to lead a team that turns “clean” into an art form? Join us at The Westin Huntsville and help create unforgettable stays — one spotless room at a time.

Source: Crescent Hotels & Resorts