Executive Housekeeper / Sheraton Minneapolis West

One Ocean Resort & Spa; Minnetonka (MN); Hybrid; USD 52,000 - 70,000; Full time

Job summary

Sheraton Minneapolis West is seeking an Executive Housekeeper to lead the hotel’s housekeeping department in Minnetonka. You will manage a team of room attendants, supervisors and laundry staff, ensuring clean, welcoming guest spaces and adherence to standards.

Responsibilities include scheduling, coaching, interviewing, and training staff, while coordinating daily operations and inventory to support high service levels and guest satisfaction at the Sheraton Minneapolis West hotel.

Qualifications

• High work ethic and self-initiative.
• Ability to work varying schedules including nights, weekends, and holidays.
• Team player focused on creating great guest experiences.

Responsibilities

• Schedule, evaluate and direct all housekeeping associates, including room attendants, houseaides, floor supervisors and laundry associates.
• Coach and counsel associates, providing disciplinary action when necessary.
• Coordinate daily activities and plan for staffing to clean guest rooms and public areas.
• Review the Manager on Duty log and follow up where needed.
• Inspect guest rooms and public areas daily to ensure QA program standards are followed.
• Maintain inventory of supplies and cleaning materials.
• Supervise the daily operation of housekeeping and in-house laundry.
• Interview, hire and train new housekeeping team members.

Job description

Executive Housekeeper / Sheraton Minneapolis West

#26-2823

Location Description

Discover modern comfort at Sheraton Minneapolis West Hotel. Our Minnetonka hotel is a short drive from downtown Minneapolis, MN, MSP Airport and Lake Minnetonka. Enter our lovely grand atrium and feel right at home as our staff warmly welcomes you.

Job Description

What you will be doing

• Schedule, evaluate and direct all housekeeping associates, including room attendants, houseaides, floor supervisors and laundry associates.
• Coach and counsel associates, providing disciplinary action when and if necessary.
• Help coordinate all daily activities and plan for sufficient staffing to clean guest rooms and public areas.
• Review the Manager on Duty log and follow up where needed.
• Efficiently inspect guest rooms and public areas daily to ensure the quality assurance program is being followed.
• Ensure sufficient inventory of supplies and cleaning materials is maintained.
• Responsible for supervising the daily operation of both housekeeping and in-house laundry.
• Responsible for interviewing, hiring and training of new housekeeping team members.

Requirements

What we are looking for

• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Full-time