Executive Housekeeper: Lead Guestroom Standards & Team

Hilton; Richardson (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

Hilton in Richardson, TX seeks an Executive Housekeeper to lead housekeeping operations on-site. You will supervise housekeeping and laundry teams, coordinate schedules, and ensure cleanliness and safety across guest areas.

The role requires maintaining inventory, training staff, and upholding brand standards while collaborating with other hotel departments. You will respond to guest requests, monitor quality, and contribute to cost control and budget planning, with a focus on guest satisfaction

Qualifications

• Strong organization skills to manage schedules, inventories and standards.
• Effective communication for guests, team members, and departments.
• Experience overseeing laundry operations and maintaining equipment.
• Ability to train, coach and develop housekeeping staff.
• Supervisory/management experience in housekeeping or hospitality.
• Knowledge of cleaning methods, chemical safety, and safety guidelines.
• Flexibility to work weekends and holidays.
• High school diploma or equivalent; hospitality/management coursework helpful.

Responsibilities

• Supervise housekeeping and laundry staff and coordinate daily work.
• Monitor quality across guest rooms and public areas; assign tasks.
• Manage inventory, ordering of supplies and linens; budget contribution.
• Enforce brand standards and safety procedures; conduct inspections.
• Support guest satisfaction; respond to service requests and concerns.
• Coordinate with other departments on room status and guest needs.
• Lead training, coaching, and performance development for staff.

Skills

Strong organization skills

Effective communication

Laundry operations oversight

Training and coaching

Supervisory experience

Cleaning methods and safety

Flexible schedules

Education

High school diploma or equivalent

Job description

Hilton in Richardson, TX seeks an Executive Housekeeper to lead housekeeping operations on-site. You will supervise housekeeping and laundry teams, coordinate schedules, and ensure cleanliness and safety across guest areas.

The role requires maintaining inventory, training staff, and upholding brand standards while collaborating with other hotel departments. You will respond to guest requests, monitor quality, and contribute to cost control and budget planning, with a focus on guest satisfaction