Executive Housekeeper - Lead a High-Performing Team

Hyatt Regency Coralville

Coralville (IA)

On-site

USD 65,000 - 90,000

Full time

2 days ago
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Benefits offered by this job

Health benefits after 30 days
401(k) with profit-sharing
Free meals and Starbucks
Free Marcus Theatre tickets
Hotel discounts
Free parking
Leadership training through Marcus
People-centered team culture

Job summary

Hyatt Regency Coralville seeks an experienced Executive Housekeeper to lead our Housekeeping Department, ensuring top-tier cleanliness, comfort, and guest satisfaction. You’ll drive budgets, staffing, and standards in alignment with Marcus Hotels & Resorts and Hyatt brand guidelines.

As a hands-on leader, you’ll develop a high-performing team, partner with Front Office and Engineering, and maintain a welcoming environment for guests and associates alike.

Qualifications

  • Experience leading a hotel housekeeping department.
  • Strong budget, scheduling, and labor management skills.
  • Proven ability to lead and develop a high-performing team.
  • Excellent written and verbal English; bilingual in Spanish preferred
  • Willingness to work weekends and holidays

Responsibilities

  • Lead the daily operation of the Housekeeping Department across guest rooms and public areas.
  • Recruit, hire, onboard, schedule, coach, and develop Housekeeping staff with HR partnership.
  • Set and enforce Hyatt brand cleanliness standards and quality control.
  • Monitor guest satisfaction and implement improvement plans.
  • Manage inventories, budgets, and labor costs; plan deep cleaning.
  • Oversee Lost and Found, security, and vendor relationships.

Skills

People leadership
Budgeting & labor management
Communication skills
Hospitality knowledge
Team development

Education

High school diploma or equivalent
Hospitality degree preferred

Tools

Microsoft Office
Housekeeping systems

Job description

Hyatt Regency Coralville seeks an experienced Executive Housekeeper to lead our Housekeeping Department, ensuring top-tier cleanliness, comfort, and guest satisfaction. You’ll drive budgets, staffing, and standards in alignment with Marcus Hotels & Resorts and Hyatt brand guidelines.

As a hands-on leader, you’ll develop a high-performing team, partner with Front Office and Engineering, and maintain a welcoming environment for guests and associates alike.

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