Executive Housekeeper & Hotel Operations Leader

Buffalo Lodging Associates, LLC

Canton (MA)

On-site

USD 55,000 - 60,000

Full time

5 days ago

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Benefits offered by this job

Weekly pay

55-60k annual salary

Paid vacation

Medical insurance

Dental insurance

Vision insurance

401K with company match

Travel discounts

Career growth opportunities

Job summary

Buffalo Lodging Associates, LLC in Canton, MA seeks an Executive Housekeeper to manage the housekeeping and laundry departments, ensuring maximum cleanliness and guest satisfaction across all areas of the hotel.

The role requires 3 years in housekeeping with at least 2 in a supervisory capacity, plus computer skills and a valid driver's license. Weekly pay and benefits are provided, with a salary range of 55–60k per year.

Qualifications

High School diploma or equivalent with 3 years of housekeeping experience, including 2 years in a supervisory role.
Computer skills include intranet access and a property management system.
Valid driver's license and acceptable driving history.

Responsibilities

Oversee housekeeping and laundry operations to ensure service quality and cleanliness.
Supervise, mentor, and train housekeeping staff; manage schedules and staff performance.
Monitor budgets, track labor and operating costs, and produce financial reports.
Order supplies, manage inventory, and control costs while maintaining standards.
Schedule preventive maintenance and ensure compliance with policies and laws.

Skills

Housekeeping experience

Supervisory/leadership experience

Computer skills

Driver's license

Education

High School diploma or equivalent

Tools

Property management system

Intranet

Job description

We are currently looking for an Executive Housekeeper to join our Team! Our Homewood Suites in Canton has 98 spacious suites with full kitchens. We are just south of Boston, you can easily take the nearby 128 train to Boston. Gillette Stadium and Legacy Place are a 15-minute drive. Less than a mile away is the Blue Hills Reservation and Trillium Brewing. Our guests enjoy a self-serve beer and wine station and complimentary breakfast every morning. The Homewood Suites is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, Choice Hotel International and Radisson Hotels. The core and heart of our company lies within our dedicated associates, for we wouldn’t be an award-winning company without each and every one of them.

Role

This position is responsible for the operation and management of the housekeeping and laundry departments to ensure maximum service quality. Responsible for the overall cleanliness of the hotel including rooms and public areas.

Foster a positive, cooperative work environment between staff and management.
Maintain cleanliness standards for both guest rooms and public areas and inspects them to ensure that standards are met.
Train staff in all aspects of housekeeping including guest service.
Maintains key control and lost-and-found and ensures staff is trained to follow correct procedures for both.
Plans work schedules and room assignments with minimum disruption to guests.
Tracks financial and operating information on ongoing basis to adjust plans, labor and other costs.
Produces accurate financial reports on time.
Orders and buys cleaning supplies, linens and chemicals at the best prices.
Maintains inventory of supplies and ensures staff follows proper inventory/cost control procedures.
Maintains physical product standards by managing preventive maintenance programs and by scheduling ongoing cleaning activities.
Supervises employees in housekeeping department. Carries out supervisory responsibilities in accordance with the organizations’ policies and applicable laws.

Supervisory responsibilities include interviewing, hiring, training employees, appraising performance, rewarding and disciplining employees; planning, assigning, directing work, addressing complaints and resolving problems

What You Bring

High School diploma or equivalent and three years experience in housekeeping function in a hotel or similar industry to include two years in a supervisory capacity. Computer knowledge including intranet, Property management system. Must have valid drivers license, and acceptable driving history subject to company approval.

A GROWING HOTEL MANAGEMENT COMPANY – COME JOIN US!

We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include: