Executive Housekeeper

Phc Hotels; South Carolina; On-site; USD 48,000 - 52,000; Full time

Job summary

A leading hotel group is seeking an Executive Housekeeper to oversee the housekeeping department, ensuring the highest cleanliness standards are met. Ideal candidates will have supervisory experience and a dedication to maintaining the hotel’s values. This full-time position offers potential for advancement to Assistant General Manager, making it an exciting opportunity for growth in the hospitality industry.

Qualifications

• 3+ years of experience in a branded, quality hotel preferred.
• Must display professionalism and characteristics of honesty and trustworthiness.
• Excellent attendance and punctuality required.

Responsibilities

• Supervise the housekeeping department while ensuring cleanliness standards are met.
• Inspect hotel areas to ensure sanitation and brand standards.
• Manage staff activities through daily and monthly meetings.

Skills

Supervising and managing staff techniques

Organizational skills

Management skills

Attention to detail

Communication

Education

High School diploma or equivalent

Tools

Basic computer experience

Job description

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Description

Principle Responsibilities & Position Purpose:

Responsible for supervision, labor, and cost control of the housekeeping department while providing the highest quality of cleanliness for the hotel in accordance with the standards of the hotel and company. Understands and implements the Pledge (Mission), Values and culture at all times.

Pre-Requisites (Requirements)

• 3+ years of experience in a branded, quality hotel preferred
• High School diploma or equivalent of same
• Must display professionalism and have characteristics of honesty and trustworthiness
• Must have excellent attendance and punctuality
• Must have a valid driver's license from the applicable state.

Work Environment & Context

• Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
• Must be able to stand for eight hours, bend, stretch, and reach.
• Long hours sometimes required. Work schedule varies and may include occasionally working on holidays, weekends, and evenings.
• Must be able to push or pull 60 pounds and lift and/or carry 30 pounds.

Requirements

Required Knowledge, Skills, and Abilities:

Knowledgeable In

• Supervising and managing staff techniques
• Entire property, staff, services, hours of operation, type of rooms, and locations.
• Thorough knowledge of materials, supplies, and equipment used in the housekeeping department.
• Safety and security measures. Report or correct any hazardous conditions observed immediately.

Skills

• Follow and manage using company procedures and policies
• Must be organized and maintain logs, checklists, inventories as scheduled
• Basic computer experience to pull reports and check inventory
• Management skills: interview, train, coach, motivate, counsel, discipline, and terminate employment
• Keep track of employee time cards and ensure they are up to date
• Assist with guest issues, maintaining a professional and hospitable attitude.

Abilities

• Multi-task, detail-oriented, remain service-centric
• Must be able to work alone
• Comply with all standards
• Communicate with guests and co-workers in a friendly and helpful professional manner
• Work as a team member with department heads

Additional Info

Essential Functions:

• Manage and coordinate the activities of the Housekeeping Team through daily shift meetings and monthly department meetings, maintaining agendas and sign-in sheets.
• Inspect all areas of the hotel: rooms, public space, back of the house, grounds, etc., to ensure sanitation, brand standards, and health and safety standards are met.
• Maintain necessary supplies through monthly inventories, proper ordering, receiving, and maintenance of supplies. Log and process invoices for payment, including coding, filing, and inputting.
• Ensure all equipment (vacuums, laundry equipment, carts, etc.) are in working order.
• Maintain key control for guests and associates, ensuring keys are secured at all times.
• Provide ongoing training using available resources for staff development.
• Schedule and work within the designated Labor Model.
• Supervise the "Lost and Found" Department.
• Ensure adherence to OSHA and ADA policies.
• Respect guest privacy at all times.
• Report problems or significant issues promptly to your supervisor.
• Coordinate with Maintenance to ensure timely maintenance requests and property upkeep.
• Perform any other duties as assigned within physical capabilities.

Positions For Possible Future Advancement

This position offers training to develop leadership skills, with potential promotion to Assistant General Manager upon successful progression.

Required & Preferred

• Job Industries: Maintenance & Janitorial

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Hospitality

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