Executive Housekeeper

AATMOS in; Sevierville (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Executive Housekeeper to oversee maintenance and housekeeping operations. This pivotal role involves supervising personnel, managing schedules, and ensuring the hotel meets high standards of cleanliness and guest satisfaction. The ideal candidate will demonstrate strong leadership and communication skills, along with a keen ability to control costs and enhance operational efficiency. Join a collaborative team dedicated to maintaining a welcoming and pristine environment for guests, while fostering a positive workplace culture. This is an exciting opportunity to make a significant impact in the hospitality sector.

Qualifications

• Experience in managing housekeeping and maintenance teams.
• Strong leadership skills and ability to motivate staff.

Responsibilities

• Supervise maintenance and housekeeping personnel to ensure duties are completed.
• Control operational expenses and implement cost-saving strategies.
• Ensure hotel meets brand standards for facilities and guest satisfaction.

Skills

Leadership

Team Management

Cost Control

Communication

Scheduling

Education

High School Diploma

Experience in Hospitality Management

Job description

Executive Housekeeper (Maintenance)

General Responsibilities

Directly supervise all maintenance, laundry, and housekeeping personnel to ensure the proper completion of all duties. Coordinate all cleaning and maintenance activities of the hotel facilities, including routine and deep cleaning of guestrooms, public areas, back of the house, laundry operations, and scheduled preventative maintenance. Ensure the hotel's appearance from the entrance to the roof is maintained. Oversee cleaning and maintenance of the parking lot, walkways, landscaping, service and trash areas, and the exterior of all buildings. Act as the Manager on Duty (MOD) when scheduled by the General Manager.

Primary Functions

Scheduling

Schedule all housekeeping, laundry, and maintenance personnel. Track and maintain labor hours and standards for all activities.

Profit

Control and manage operational expenses, including labor, overtime, supplies, etc., and implement cost-saving strategies. Monitor daily costs per occupied room (CPOR) for all activities.

Quality

Ensure the hotel meets or exceeds brand and mission standards for facilities and guest satisfaction.

Leadership

Motivate, coach, and train team members. Set goals, provide feedback, and recognize achievements. Demonstrate integrity, ownership, effective communication, promote collaboration, and foster a positive work environment. Adhere to Standard Operating Procedures.