Executive Housekeeper

Commonwealth Hotels; Knoxville (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Hotel Executive Housekeeper to lead a vibrant team in Knoxville. This role offers the opportunity to manage housekeeping operations, ensuring guest satisfaction while maintaining high cleanliness standards. With a focus on professional growth, the hotel provides an engaging work environment filled with diverse experiences. Join a team that values excellence and creativity, and contribute to a lively atmosphere that enhances guest experiences. If you are passionate about hospitality and ready to make a difference, this is the perfect opportunity for you.

Benefits

Medical, Dental and Vision Insurance

401(k) with Company Match

Same Day Pay

Vacation and Personal Days

Holiday Pay

Employee Assistance Program

Exclusive Discounts on Hotel Stays

Qualifications

• Experience as an Executive Housekeeper or similar role is required.
• Strong focus on guest satisfaction and time management skills.

Responsibilities

• Lead and supervise housekeeping staff, ensuring high standards of cleanliness.
• Manage housekeeping budget and inventory of cleaning supplies.
• Address guest complaints related to housekeeping promptly.

Skills

Guest Satisfaction Management

Time Management

Organizational Skills

Leadership

Team Collaboration

Education

High School Diploma or GED

Job description

Join Our Team at the Aloft Knoxville
The Aloft Knoxville is seeking a Hotel Executive Housekeeper.

About Us:
Aloft Knoxville is a dynamic and energetic hotel where staff members are recognized for their excellence, creating a lively atmosphere. The hotel offers various engaging experiences, including a vibrant WXYZ bar, poolside relaxation, a cozy fire pit, and live music. The inclusive environment attracts a diverse crowd, making it a fun place to work. They are inviting creative and energetic individuals to join their team.
Why This Role?
Working as a Hotel Executive Housekeeper at Aloft Knoxville West offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence, and providing opportunities for growth. Associates enjoy working in a vibrant atmosphere with diverse guests, live music events, and a welcoming, creative culture. It is a great place to thrive professionally while contributing to an engaging guest experience.
What’s In It for You?
Comprehensive Benefits: Medical, Dental and Vision AVAILABLE DAY ONE
Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts
Time Off: Vacation, Personal Days, and Holiday pay
Exclusive Discounts: Hotel, food, and beverage savings for personal travel
Professional Growth: Online training courses and Commonwealth University
Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more
Key Responsibilities for the Hotel Executive Housekeeper include:

• Leadership and Supervision: Manage and lead the housekeeping staff, including hiring, training, scheduling, and evaluating their performance.
• Quality Control: Ensure all guest rooms, public areas, and back-of-house spaces meet the hotel’s cleanliness and maintenance standards.
• Budget Management: Manage the housekeeping budget, including labor costs, inventory of cleaning supplies, and amenities.
• Inventory and Supplies: Oversee the ordering, stocking, and usage of housekeeping supplies, ensuring proper inventory control.
• Policy and Procedure Implementation: Develop and enforce housekeeping policies and procedures to maintain high standards of cleanliness and safety.
• Collaboration: Work closely with other departments, such as maintenance and front desk, to ensure smooth operations and guest satisfaction.
• Guest Relations: Address and resolve guest complaints or requests related to housekeeping promptly and professionally.
• Health and Safety Compliance: Ensure the department complies with health and safety regulations, including proper use of cleaning chemicals and equipment.
• Inspection and Audits: Regularly inspect guest rooms and public areas to ensure they meet quality standards and address any issues identified.
• Staff Development: Foster a positive work environment, providing ongoing training and development opportunities for the housekeeping team.

What We are Looking for in a Hotel Executive Housekeeper:

• High school diploma or equivalent GED certification.
• Prior experience as an Executive Housekeeper, Housekeeping Manager or Assistant Executive Housekeeper.
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills for engaging with guests and collaborating with team members seamlessly.

Applicants should have flexibility to work weekends & holidays.

Why Commonwealth Hotels?
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

Explore Our Hotel:
Aloft Knoxville

At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs.

Join us in shaping the future of hospitality in Knoxville, TN! Apply today!