Executive Housekeeper

Shamin Hotels, Inc.; Richmond (VA); On-site; USD 60,000 - 85,000; Full time

Job summary

Moxy Richmond, part of Shamin Hotels, Inc., is seeking an Executive Housekeeper to lead the housekeeping operation in downtown Richmond. You will build and coach your team, maintain rooms and public areas to brand standards, and manage budgets and supplies to deliver a clean and comfortable guest experience.

In this role you’ll set the standard for cleanliness, oversee daily operations, and collaborate with front desk and maintenance to ensure seamless service for guests in a vibrant downtown

Qualifications

• Experience leading housekeeping operations in hospitality settings.
• Ability to manage budgets, inventories, and vendor relationships.
• Strong training and coaching skills to develop a diverse team.

Responsibilities

• Lead daily housekeeping and laundry operations to keep guest suites and shared spaces clean, comfortable, and welcoming.
• Hire, train, coach, and recognize associates while setting clear performance expectations.
• Inspect rooms and public areas, follow up on missed details, and maintain brand cleanliness standards.
• Create schedules based on occupancy, staffing needs, and labor goals.
• Manage linen, cleaning supplies, and equipment inventories while keeping costs on track.
• Coordinate room readiness with the front desk and report repair needs to maintenance.
• Oversee lost and found procedures and promote safe cleaning practices.
• Hit productivity and labor cost goals with smart cost-control systems
• Recognize and reward team members who go above and beyond for guests
• Jump in and help your team on busy days, because great leaders lead by example

Skills

Leadership

Budgeting

Training

Coaching

Job description

READY TO RUN THE SHOW?
Moxy isn’t your average hotel. It’s bold, playful, and full of personality, right in the heart of downtown Richmond. Guests come for the vibe, and they stay because everything just works. Behind every fresh, stylish, guest-ready room is a housekeeping team that knows what it’s doing, and a leader who makes it happen.

READY TO RUN THE SHOW?
Moxy isn’t your average hotel. It’s bold, playful, and full of personality, right in the heart of downtown Richmond. Guests come for the vibe, and they stay because everything just works. Behind every fresh, stylish, guest-ready room is a housekeeping team that knows what it’s doing, and a leader who makes it happen.
That leader is you.
As our Executive Housekeeper, you’ll own the entire housekeeping operation. You’ll build and coach your team, keep rooms looking sharp, manage budgets and supplies, and set the standard for what clean and comfortable feels like at Moxy. This is your department to lead.
WHY YOU’LL LOVE IT HERE

• Lead your own department. Hire, train, and grow a team that reflects your standards.
• A hotel with personality. Moxy is fun, modern, and never boring, and neither is working here.
• Downtown energy. Work in the middle of Richmond’s restaurants, music, and city buzz.
• Make your mark. Your ideas, systems, and leadership shape how the whole hotel runs.
• Steady full-time hours. Reliable hours, a reliable paycheck, and a full benefits package.
• Room to grow. With 80+ hotels, we promote from within. Today’s Executive Housekeeper could be tomorrow’s Assistant General Manager, General Manager, or beyond.
  

What Your Day Looks Like

• Lead daily housekeeping and laundry operations to keep guest suites and shared spaces clean, comfortable, and welcoming.
• Hire, train, coach, and recognize associates while setting clear performance expectations.
• Inspect rooms and public areas, follow up on missed details, and maintain brand cleanliness standards.
• Create schedules based on occupancy, staffing needs, and labor goals.
• Manage linen, cleaning supplies, and equipment inventories while keeping costs on track.
• Coordinate room readiness with the front desk and report repair needs to maintenance.
• Oversee lost and found procedures and promote safe cleaning practices.
• Hit productivity and labor cost goals with smart cost-control systems
• Recognize and reward team members who go above and beyond for guests
• Jump in and help your team on busy days, because great leaders lead by example