Executive Housekeeper

sbcos; Linwood (NJ); On-site; USD 51,000 - 69,000; Full time

Job summary

Stonebridge is seeking an Executive Housekeeper in Fort Lee, New Jersey to lead the housekeeping department. The role focuses on maintaining cleanliness, guest satisfaction, and operational efficiency, including staffing, scheduling, and training.

Responsibilities include budget control, deep cleaning, and coordination with maintenance and front desk, with a strong emphasis on safety and regulatory compliance.

Qualifications

• 5+ years of supervisory experience in housekeeping.
• Experience managing operations, budgeting, and inventory.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office and housekeeping management software.

Responsibilities

• Oversee daily operations of housekeeping and laundry.
• Recruit, train, supervise, and evaluate staff.
• Plan cleaning schedules for rooms, public areas, and back-of-house.
• Develop staff schedules within budgeted labor guidelines.
• Conduct regular inspections to ensure cleanliness standards.
• Monitor supplies, inventory, and place orders as needed.
• Collaborate with maintenance for repairs and upkeep.
• Monitor guest service scores and address issues promptly.
• Oversee budget planning and cost control for the department.
• Coordinate with front desk on room status and availability.
• Ensure compliance with health, safety, and environmental regulations.

Skills

Leadership

Team management

Communication

Time management

Organizational skills

Problem-solving

Education

Bachelor's degree in Hospitality Management

Tools

Microsoft Office

Housekeeping software

Job description

City, State: Fort Lee, New Jersey

Title: Executive Housekeeper

Location: Fort Lee, New Jersey

FLSA: Non-Exempt

Status: Full-Time

Reports to: General Manager

Supervises: Housekeeping Department

Pay Range: Salary range - $60,000

Job Summary:

The Executive Housekeeper is responsible for managing all aspects of the housekeeping department, ensuring high levels of cleanliness, guest satisfaction, and operational efficiency throughout the hotel. This role oversees staffing, scheduling, training, and inventory management, while also collaborating with the General Manager to maintain service standards, control costs, and implement departmental programs.

Essential Functions and Duties:

• Manage daily operations of the housekeeping and laundry departments.
• Recruit, train, supervise, and evaluate housekeeping staff.
• Plan and organize cleaning schedules for guest rooms, public areas, and back-of-house spaces.
• Develop staff schedules within budgeted labor guidelines to maximize productivity.
• Conduct regular inspections to ensure cleanliness standards are met.
• Monitor and manage housekeeping supplies and inventory, placing orders as needed.
• Collaborate with the maintenance department for timely repairs and upkeep.
• Monitor guest service scores and address cleanliness or service issues promptly.
• Oversee departmental budget planning and control costs.
• Coordinate with the front desk on room status updates and clean room availability.
• Ensure compliance with health, safety, and environmental regulations.
• Implement deep cleaning and preventive maintenance programs.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills:

• 5+ years of experience in a supervisory role within housekeeping, preferably in a hotel environment.
• Proven experience managing housekeeping operations, including staff supervision, budgeting, and inventory management.
• Bachelor's degree in Hospitality Management or a related field is preferred but not required.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and housekeeping management software.
• Strong attention to detail and commitment to cleanliness standards.
• Ability to develop and manage budgets and control costs effectively.
• Exceptional problem-solving skills and the ability to handle guest complaints professionally.
• Time management and organizational skills to handle multiple tasks and priorities.

Work Environment :

Requires standing, walking, bending, and stooping for extended periods. Must be able to lift and carry objects up to 30 lbs. regularly, with frequent handling of housekeeping carts, cleaning supplies, and equipment. Full-time position with a flexible schedule, including evenings, weekends, and holidays, based on business needs.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties , or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity:

Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Benefits:

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.