Housekeeping Manager

Stonebridge; New York (NY); On-site; USD 61,200 - 74,800; Full time

Job summary

Stonebridge in Flushing, NY is seeking a Housekeeping Manager to lead the housekeeping and laundry departments, ensuring cleanliness standards and guest satisfaction across all hotel areas. You will supervise staff, manage daily operations, and support budgeting, inventory, and compliance tasks.

The role requires 3+ years in housekeeping, prior supervisory experience, strong leadership, excellent communication, and proficiency with Microsoft Office and housekeeping management software.

Qualifications

• 3+ years of experience in housekeeping, preferably in a hotel environment.
• Previous supervisory experience in housekeeping or a related field.
• Bachelor’s degree in Hospitality Management or a related field is preferred but not required.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office and housekeeping management software.
• Strong attention to detail and commitment to cleanliness standards.
• Ability to prioritize tasks, plan effectively, and manage time efficiently.
• Problem-solving skills with the ability to address guest and staff concerns professionally.
• Knowledge of budgeting, cost control, and inventory management.

Responsibilities

• Assist in managing daily operations of housekeeping and laundry departments.
• Supervise housekeeping staff, including room attendants and laundry personnel.
• Plan and organize cleaning assignments for guest rooms and public areas.
• Inspect guest rooms and public areas to ensure cleanliness meets standards.
• Prepare and manage staff schedules and daily assignments.
• Conduct performance evaluations and training for housekeeping team members.
• Support the Executive Housekeeper in budgeting and cost control for supplies and staffing.
• Ensure compliance with company policies, procedures, and safety regulations.
• Communicate room status updates with the front desk and address any delays.
• Oversee inventory management and assist with ordering supplies.
• Maintain productivity and labor cost goals in line with hotel objectives.
• Implement and monitor deep cleaning schedules and maintenance procedures.

Skills

Leadership

Supervision

Communication

Microsoft Office

Housekeeping software

Budgeting

Inventory management

Time management

Problem solving

Education

Bachelor's degree in Hospitality Management

Tools

Microsoft Office

Housekeeping management software

Job description

$68,000

City, State: Flushing, New York

Housekeeping Manager

Location: Flushing, NY

FLSA: Exempt/Non-Exempt

Status: Full-Time

Reports to: Executive Housekeeper

Supervises: Housekeeping Department

Pay Range: $68,000

Job Summary

The Housekeeping Manager assists in managing the housekeeping and laundry departments, ensuring cleanliness standards and guest satisfaction across all hotel areas. This role involves supervising staff, handling daily operations, and supporting the Executive Housekeeper with budgeting, inventory, and compliance tasks.

Essential Functions and Duties

• Assist in managing daily operations of housekeeping and laundry departments.
• Supervise housekeeping staff, including room attendants and laundry personnel.
• Plan and organize cleaning assignments for guest rooms and public areas.
• Inspect guest rooms and public areas to ensure cleanliness meets standards.
• Prepare and manage staff schedules and daily assignments.
• Conduct performance evaluations and training for housekeeping team members.
• Support the Executive Housekeeper in budgeting and cost control for supplies and staffing.
• Ensure compliance with company policies, procedures, and safety regulations.
• Communicate room status updates with the front desk and address any delays.
• Oversee inventory management and assist with ordering supplies.
• Maintain productivity and labor cost goals in line with hotel objectives.
• Implement and monitor deep cleaning schedules and maintenance procedures.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills

• 3+ years of experience in housekeeping, preferably in a hotel environment.
• Previous supervisory experience in housekeeping or a related field.
• Bachelor’s degree in Hospitality Management or a related field is preferred but not required.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and housekeeping management software.
• Strong attention to detail and commitment to cleanliness standards.
• Ability to prioritize tasks, plan effectively, and manage time efficiently.
• Problem‑solving skills with the ability to address guest and staff concerns professionally.
• Knowledge of budgeting, cost control, and inventory management.

Work Environment

• Requires standing, walking, bending, and stooping for extended periods. Must be able to lift and carry objects up to 30 lbs. regularly, with frequent handling of housekeeping carts, cleaning supplies, and equipment.
• Full‑time position with a flexible schedule, including evenings, weekends, and holidays, based on business needs.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity

Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-07-06.

Benefits

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.