Executive Housekeeper

Stonebridge; South San Francisco (CA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) matching

PTO and wellness support

Job summary

Stonebridge in South San Francisco, CA is seeking an Executive Housekeeper to oversee the housekeeping department, plan and organize activities, and lead staff to meet brand standards. The role requires managing schedules, training staff, and coordinating with maintenance to ensure timely repairs.

The position offers a starting salary range of $65,000–$75,000 and requires one year of related experience or a Bachelor’s degree with proficiency in Outlook, Word and Excel.

Qualifications

• Bachelor's degree or equivalent required or one year related experience or training.
• Proficient in Outlook, Word and Excel.
• Ability to stand for long periods and lift up to 30 lbs.

Responsibilities

• Hire, train and manage housekeeping staff and supervisors.
• Plan and organize cleaning of guest rooms and public areas.
• Provide daily cleaning assignments to room attendants.
• Manage staffing fluctuations and staffing needs.
• Monitor guest service scores and address issues promptly with GM.
• Ensure adherence to service standards and procedures.
• Inspect cleanliness of rooms and public areas.
• Communicate company policies and job duties to staff.
• Develop incentives and programs to boost associate relations.
• Prepare weekly staff schedules within labor budgets.

Education

Bachelor's degree or equivalent

One year related experience or training

Tools

Outlook

Word

Excel

Job description

City, State:

South San Francisco, California

Starting salary $65,000 - $75,000

The purpose of an EXECUTIVE HOUSEKEEPER- is to manage the housekeeping department by overseeing the planning, organizing, and execution of department’s activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for hiring, training and managing the performance of housekeeping staff and supervisors.
• Plans and organizes the cleaning of all guests' rooms and public areas.
• Provide daily cleaning assignments to room attendants.
• Manage staffing fluctuations and identify staffing needs.
• Monitors guest service scores via reports and guest comments for cleanliness, addresses any issues immediately and implements programs that meet or exceed brand benchmarks, in conjunction with General Manager.
• Ensures that all housekeeping associates have been thoroughly trained and are consistently following service standards and procedures.
• Inspect cleanliness of all hotel rooms and public areas.
• Provide current and prospective associates with information about company policies and job duties.
• Develops and executes incentives and programs that promote positive associate relations.
• Develops weekly staff work schedules within budgeted labor guidelines to ensure maximum productivity and revenue while maintaining service standards and quality.
• Conducts and maintains inventory of all linens, in-room amenities and cleaning supplies and place inventory orders when required.
• Works closely with maintenance department to ensure that maintenance and repairs involving guest rooms and public areas are completed timely.
• Performs any other duties as requested by General Manager.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

QUALIFICATIONS AND REQUIREMENTS:

Education/Experience

One year related experience and/or training; or equivalent combination of education and experience or Bachelor's degree (B. A.) from four-year college or university.

Computer Skills

Ability to interpret and perform intermediate computer functions. Must be proficient in Outlook, Word and Excel.

WORK ENVIRONMENT

• Be able to work in a standing position for long periods of time up to 8 hours a day.
• Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with a minimum supervision.
• Ability to exert physical effort consistent with cleaning assigned rooms as per the hotel standards.
• Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 30 lbs.

What to Expect

• Be part of a cohesive team with opportunities to build a successful career.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-08-21

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.