Executive Housekeeper

Kaizen Lab Inc.; Lexington (KY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and holiday pay

Employee discount program

Job summary

Kaizen Lab Inc. in Lexington, KY seeks an Executive Housekeeper to lead the housekeeping and laundry departments, ensuring all guest rooms and public areas meet brand cleanliness and presentation standards. This role drives guest satisfaction, team development, and operational excellence.

You will oversee daily operations, recruit and coach staff, manage staffing schedules, and ensure safety and OSHA compliance while coordinating with the General Manager and Maintenance team.

Qualifications

• 3–5+ years of housekeeping leadership in a hotel environment.
• Strong leadership, communication, and team-building skills.
• Proven ability to manage budgets, inventory, and labor controls.

Responsibilities

• Oversee daily housekeeping operations, including room assignments, inspections, laundry production, and public area cleanliness.
• Recruit, train, coach, and develop housekeeping team members to maintain high performance and service standards.
• Prepare staffing schedules based on occupancy forecasts and labor guidelines.
• Conduct regular room and public area inspections to ensure compliance with Hyatt brand standards.
• Manage inventory levels for linens, supplies, chemicals, and equipment; place orders as needed.
• Maintain accurate records for payroll, scheduling, performance evaluations, and departmental reporting.
• Partner with the General Manager and Maintenance team to address room readiness, deficiencies, and preventive maintenance needs.
• Respond promptly and professionally to guest concerns related to cleanliness or room condition.
• Ensure compliance with safety, sanitation, and OSHA regulations.
• Support property‑wide initiatives, including renovation readiness, brand audits, and guest satisfaction goals.

Skills

Housekeeping leadership

Staff development

Budget & labor controls

Attention to detail

Scheduling tools

Computer applications

Physical stamina

Weekend availability

Job description

HOTEL EXECUTIVE HOUSEKEEPER

About the Role

The Executive Housekeeper leads the housekeeping and laundry departments to ensure all guest rooms, public areas, and back‑of‑house spaces consistently meet Hotel brand cleanliness and presentation standards. This leader plays a critical role in guest satisfaction, team development, and operational excellence.

Key Responsibilities

• Oversee daily housekeeping operations, including room assignments, inspections, laundry production, and public area cleanliness.

• Recruit, train, coach, and develop housekeeping team members to maintain high performance and service standards.

• Prepare staffing schedules based on occupancy forecasts and labor guidelines.

• Conduct regular room and public area inspections to ensure compliance with Hyatt brand standards.

• Manage inventory levels for linens, supplies, chemicals, and equipment; place orders as needed.

• Maintain accurate records for payroll, scheduling, performance evaluations, and departmental reporting.

• Partner with the General Manager and Maintenance team to address room readiness, deficiencies, and preventive maintenance needs.

• Respond promptly and professionally to guest concerns related to cleanliness or room condition.

• Ensure compliance with safety, sanitation, and OSHA regulations.

• Support property‑wide initiatives, including renovation readiness, brand audits, and guest satisfaction goals.

Qualifications

• 3–5+ years of housekeeping leadership experience in a hotel environment; Hyatt or select‑service experience preferred.

• Strong leadership, communication, and team‑building skills.

• Proven ability to manage budgets, inventory, and labor controls.

• High attention to detail and commitment to maintaining brand standards.

• Ability to work in a fast‑paced environment with changing priorities.

• Proficiency with housekeeping systems, scheduling tools, and basic computer applications.

• Ability to stand, walk, bend, and lift up to 25 lbs throughout the shift.

• Flexible availability, including weekends and holidays.

Compensation & Benefits

• Competitive salary based on experience and market conditions.

• Medical, dental, and vision insurance options.

• Paid time off and holiday pay.. Employee discount program

• Opportunities for professional development and career advancement.

Work Environment

This role requires hands‑on leadership, consistent visibility on the guest floors, and close collaboration with the Operations, Front Office, and Maintenance teams. The Executive Housekeeper is expected to model commitment to care, cleanliness, and guest satisfaction.