Executive Housekeeper

Commonwealth Hotels; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits —

401(k) with company match

Same Day Pay

Flexible spending accounts

Vacation, Personal Days, and Holiday

Professional online training courses

Employee Assistance Program

Jury duty leave

Bereavement leave

Job summary

Courtyard by Marriott Houston Rice University is seeking a Full-Time Hotel Executive Housekeeper or Housekeeping Manager to lead the housekeeping team and maintain the highest cleanliness standards in guest rooms and public areas.

The role focuses on overseeing daily operations, managing budgets, and collaborating with front desk and maintenance to ensure exceptional guest experiences in a premier Houston location. Benefits start immediately with a strong team culture.

Qualifications

• High school diploma required.
• Demonstrated experience with a strong focus on guest satisfaction.
• Excellent time-management and organizational skills in a fast-paced environment.
• Excellent guest engagement and collaboration with team members.

Responsibilities

• Lead and supervise the housekeeping staff, including hiring, training, scheduling, and evaluating performance.
• Ensure all guest rooms and public areas meet cleanliness and maintenance standards.
• Manage the housekeeping budget, including labor costs and inventory of supplies.
• Oversee ordering, stocking, and usage of housekeeping supplies with proper inventory control.
• Develop and enforce housekeeping policies and procedures to maintain high standards of cleanliness and safety.
• Collaborate with maintenance and front desk to ensure smooth operations and guest satisfaction.
• Address and resolve guest complaints or requests related to housekeeping promptly and professionally.
• Ensure health and safety compliance in handling cleaning chemicals and equipment.
• Regularly inspect guest rooms and public areas to uphold quality standards.
• Foster a positive work environment with ongoing training and development for the team.

Skills

Guest satisfaction

Time management

Team collaboration

Education

High school diploma

Job description

Join our Team at Courtyard by Marriott Houston Rice University! The Courtyard by Marriott Houston Rice University is seeking a Full-Time Hotel Executive Housekeeper or Housekeeping Manager.

About Us:

Working at the Courtyard by Marriott Houston Rice University offers numerous benefits, including professional growth within the globally recognized Marriott brand, access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, discounted hotel stays, and a supportive, team-oriented work environment. At the Courtyard Houston Rice University, our team is the heart of what makes our property special. Located between the Houston Medical Center and Downtown Houston, we offer a vibrant work environment where you can grow and thrive. We are proud to have won the 2021 TripAdvisor Travelers' Choice Award, a reflection of the dedication and excellence of our staff. Whether you are assisting guests visiting world-class hospitals like M.D. Anderson or welcoming those eager to explore Houston’s top attractions like NRG Park and the Museum District, your role here places you at the center of the action. With easy access to upscale restaurants, nightlife, and more, working here is not just about location; it is about being part of a dynamic team in one of Houston’s most exciting areas. If you are ready to contribute to our success and grow your career, we would love to have you on board.

Why This Role?

Working as a Hotel Executive Housekeeper offers the opportunity to lead a dedicated housekeeping team in maintaining high standards of cleanliness and guest satisfaction. In this role, you would oversee daily operations, manage budgets, and ensure that both guest rooms and public areas meet the hotel's quality standards. Employee reviews highlight a supportive and friendly work environment, with staff members expressing appreciation for the warm and caring atmosphere fostered by management. This position is ideal for individuals who are organized, detail-oriented, and passionate about providing exceptional guest experiences.

What’s In It for You?

• Medical, Dental, and Vision BENEFITS BEGIN DAY ONE!
• Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts
• Time Off: Vacation, Personal Days, and Holiday pay
• Exclusive Discounts: Hotel, food, and beverage savings for personal travel
• Professional Growth: Online training courses
• Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more

Key Responsibilities for the Hotel Executive Housekeeper include:

• Leadership and Supervision: Manage and lead the housekeeping staff, including hiring, training, scheduling, and evaluating their performance.
• Quality Control: Ensure all guest rooms, public areas, and back-of-house spaces meet the hotel’s cleanliness and maintenance standards.
• Budget Management: Manage the housekeeping budget, including labor costs, inventory of cleaning supplies, and amenities.
• Inventory and Supplies: Oversee the ordering, stocking, and usage of housekeeping supplies, ensuring proper inventory control.
• Policy and Procedure Implementation: Develop and enforce housekeeping policies and procedures to maintain high standards of cleanliness and safety.
• Collaboration: Work closely with other departments, such as maintenance and front desk, to ensure smooth operations and guest satisfaction.
• Guest Relations: Address and resolve guest complaints or requests related to housekeeping promptly and professionally.
• Health and Safety Compliance: Ensure the department complies with health and safety regulations, including proper use of cleaning chemicals and equipment.
• Inspection and Audits: Regularly inspect guest rooms and public areas to ensure they meet quality standards and address any issues identified.
• Staff Development: Foster a positive work environment, providing ongoing training and development opportunities for the housekeeping team.

What We Are Looking for in a Hotel Executive Housekeeper:

• High school diploma
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills in engaging with guests and collaborating seamlessly with team members.

Applicants should have the flexibility to work weekends & holidays

Why Commonwealth Hotels?

Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

Explore Our Hotel:

https://www.marriott.com/en-us/hotels/houbs-courtyard-houston-rice-university/overview/

At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.

Join us in shaping the future of hospitality in Houston, Texas!