Bistro Attendant

Commonwealth Hotels; Houston (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Exclusive discounts on hotel stays

Online training courses

Employee assistance program

Job summary

Courtyard by Marriott Houston Rice University in Houston, TX seeks a full-time Hotel Restaurant Attendant for the Courtyard Bistro to deliver warm guest service and assist in food preparation.

You will work in a fast-paced hospitality team, take orders, ensure accurate plating, upsell when appropriate, maintain clean dining spaces, and help manage guest requests while upholding brand standards.

Qualifications

• High school diploma or equivalent.
• Previous work in food service is beneficial.
• Strong focus on guest satisfaction and service quality.
• Ability to manage time effectively in a fast-paced environment.
• Excellent guest interaction and teamwork skills.

Responsibilities

• Take and deliver orders accurately and timely.
• Maintain clean and organized dining spaces in line with brand standards.
• Upsell menu items, beverages, or promotions.
• Collaborate with kitchen staff and management to ensure seamless service.
• Handle payments and operate POS systems.

Skills

Guest satisfaction

Time management

Communication

Teamwork

Attention to detail

Upselling

Education

High school diploma or equivalent

Job description

Join Our Team at Courtyard by Marriott Houston Rice University, Houston, Texas!

The Courtyard by Marriott Houston is seeking a top-performing Full-Time Hotel Restaurant Attendant for our Courtyard Bistro.

About Us:

Working at the Courtyard by Marriott Houston Rice University offers numerous benefits, including professional growth within the globally recognized Marriott brand, access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, discounted hotel stays, and a supportive, team-oriented work environment. At the Courtyard Houston Rice University, our team is the heart of what makes our property special. Located between the Houston Medical Center and Downtown Houston, we offer a vibrant work environment where you can grow and thrive. We are proud to have won the 2021 TripAdvisor Travelers' Choice Award, reflecting the dedication and excellence of our staff. Whether you are assisting guests visiting world-class hospitals like M.D. Anderson or welcoming those eager to explore Houston’s top attractions like NRG Park and the Museum District, your role here places you at the center of the action. With easy access to upscale restaurants, nightlife, and more, working here is not just about location; it is about being part of a dynamic team in one of Houston’s most exciting areas. If you are ready to contribute to our success and grow your career, we would love to have you on board.

Why This Role?

Working as a Full-Time Hotel Restaurant Attendant for the Courtyard Bistro offers a unique and rewarding opportunity to develop skills in both customer service and food preparation.

Dynamic Work Environment

You will work in a fast-paced, team-oriented setting where no two days are the same. As part of the Courtyard Bistro team, you will interact with diverse guests, providing top-notch service and quality food, making a positive impact on their stay.

Flexible Scheduling

The Bistro’s hours often include breakfast, dinner, and evening drinks, providing flexibility for those seeking work-life balance or a schedule that fits other commitments.

Guest Interaction

As a Server and Barista, you will have the chance to connect with travelers from all over, making their stay more enjoyable. Your role as a Cook allows you to play a key part in delivering high-quality meals that enhance the guest experience.

What’s In It for You?

• Exclusive Discounts: Hotel, food, and beverage savings for personal travel
• Professional Growth: Online training courses

Additional Support

• Employee Assistance Program
• jury duty leaves
• bereavement leave
• and more

Key Responsibilities for the Full-Time Restaurant Hotel Attendant for our Courtyard Bistro include:

• Friendly, approachable demeanor with a passion for providing excellent guest experiences.
• Ability to handle guest concerns or complaints professionally and efficiently.
• Attention to Detail
• Capable of accurately taking and delivering orders, ensuring the right items are served at the right time.
• Maintaining clean and organized dining spaces that align with brand standards.

• An ability to manage multiple tables or tasks at once while keeping guests satisfied.
• Strong organizational skills to handle busy dining periods effectively.

• Comfortable upselling menu items, beverages, or promotions to enhance guest satisfaction and drive revenue.

• Works well with colleagues, kitchen staff, and management to ensure seamless service.

• Adheres to uniform and grooming standards, representing the hotel brand appropriately.

• Competence in handling payment transactions, processing bills, and using point-of-sale systems efficiently.

• Proficiency in preparing meals to order, following recipes, and maintaining consistent quality and presentation.
• Knowledge of proper food handling, storage, and preparation techniques.

• Adherence to food safety regulations and sanitation standards to ensure guest health and satisfaction.

• Maintains consistency in portion sizes, plate presentation, and flavor profiles to align with brand standards.

What We Are Looking for in a Restaurant Hotel Attendant for our Courtyard Bistro:

• High school diploma or equivalent
• Prior experience in food service is advantageous.
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills for engaging with guests and collaborating with team members seamlessly.

Applicants should have the flexibility to work weekends and holidays.

Why Commonwealth Hotels?

Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

Explore Our Hotel:

https://www.marriott.com/en-us/hotels/houbs-courtyard-houston-rice-university/overview/

At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.