Executive Housekeeper

schultehotelcareers; City of Rochester (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health Insurance

401k Plan

Paid Parental Leave

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts on events & more

Job summary

Schulte Hospitality Group in Rochester, NY is seeking an Executive Housekeeper who leads housekeeping operations with a focus on service excellence and guest satisfaction. This on-site role requires hands-on leadership, scheduling, and quality control to maintain pristine guest rooms and public areas.

The ideal candidate has at least three years in housekeeping management, strong communication, basic math, and proven ability to coach staff and meet deadlines while upholding brand standards.

Qualifications

• Minimum of High School education; post-high school education preferred.
• Minimum of three (3) years in Housekeeping management.
• Strong leadership and communication skills.
• Basic math and time-management abilities.

Responsibilities

• Schedules room and cleaning assignments to ensure proper coverage.
• Inspects all assigned suites and public areas to ensure furnishings, equipment, linens, etc. are clean and in good repair.
• Performs all housekeeping duties necessary, including making beds, vacuuming and cleaning.
• Verifies and updates status of discrepant rooms throughout the shift.
• Counsels Housekeepers on discrepancies and notifies GM/Chief Engineer of maintenance repairs.
• Hires, coaches and disciplines direct reports; performs other duties as assigned to meet business objectives.

Skills

Basic math

Effective communication

Leadership

Guest satisfaction

Time management

Education

High School Diploma

Post-secondary education preferred

Job description

Schulte Hospitality Group is seeking a dynamic, service-oriented Executive Housekeeper to join our team!

Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you?

When you join Schulte Hospitality Group you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Hospitality Group provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

• Work Today, Get Paid today, with Daily Pay!
• Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
• Multiple Health Insurance and Life Insurance options
• 401k Plan + Company Match
• Paid Parental Leave
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company:

Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

• Schedules room and cleaning assignments to ensure proper coverage
• Inspects all assigned suites and public areas to ensure furnishings, equipment, linens, etc. are clean and in good repair
• Performs all housekeeping duties necessary, including making beds, vacuuming and cleaning
• Verifies and updates status of discrepant rooms throughout the shift
• Randomly selects assigned rooms to ensure cleanliness. Counsels Housekeepers on discrepancies
• Notifies GM and/or Chief Engineer of maintenance repairs necessary
• Hires, coaches and disciplines direct reports
• Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE

• Minimum of High School education, post-high school education preferred
• Minimum of three (3) years in Housekeeping management position

KNOWLEDGE, SKILLS AND ABILITIES

• Basic math skills
• Ability to communicate effectively verbally and in writing
• Strong leadership skills
• Ability to exceed expectations of guests and team members
• Excellent time management skills

The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*Schulte Hospitality Group is an Equal Opportunity Employer.