Executive Housekeeper

Hyatt Taleo; Burlingame (CA); On-site; USD 97,000 - 107,000; Full time

Job summary

Hyatt Regency San Francisco Airport is seeking an Executive Housekeeper to lead the hotel's housekeeping operations, ensuring spotless conditions across all areas. This role reports to the Rooms Director and requires strong leadership, attention to detail, and the ability to coordinate with department heads, guests, and team members.

Responsibilities include staff training, scheduling, budgeting, and maintaining safety and quality standards while fostering guest satisfaction and a positive work

Qualifications

• 3+ years of progressive hotel housekeeping management
• Strong leadership and communication with department heads
• Proficient in Microsoft Word and Excel

Responsibilities

• Oversee housekeeping operations and cleanliness standards
• Train staff and schedule shifts
• Collaborate with other departments and vendors
• Manage budget and labor costs

Skills

Housekeeping management

Staff training

Leadership

Customer service

English proficiency

MS Word & Excel

Tools

Microsoft Word

Microsoft Excel

Job description

Executive Housekeeper | BUR001038

Description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the hotel Rooms Director.
The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.
Duties include:

• Responsible for short and long term planning and the management of the hotel’s Housekeeping operations

• Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans

• Solid understanding of housekeeping and laundry supplies and pars

• Teach employees importance of, and how to greet guests and courteously solve guest requests

• See that inspection program is consistently maintained

• Ensure all safety and security policies and procedures are followed

• Work closely with all other Departments

• Experience purchasing linens and housekeeping supplies

• Current on latest housekeeping and laundry technology

• Work closely with vendors to assure proper pricing, delivery, and maintenance

• Experience teaching, supervising, and mentoring multilingual and multicultural staff

• Ensures proper staffing levels for customer service goals

• Coach and counsel employees to reflect Hyatt service standards and procedures

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

The salary range for this position is $97,400.00 to $107,00.00. This is the pay range for this position that Hyatt Regency San Francisco Airport reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.

• 3 years or more of progressive hotel Rooms Management experience (typically with Hyatt).

• Service oriented style with professional presentations skills

• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

• Clear concise written and verbal communication skills in English

• Must be proficient in Microsoft Word and Excel

• Must have excellent organizational, interpersonal and administrative skills

Primary Location

: US-CA-Burlingame

Organization

: Hyatt Regency San Francisco Airport

Pay Basis

: Yearly US Dollar (USD)

Job Level

: Department Head/Manager | Full-time

Job

: Housekeeping/Laundry