Executive Housekeeper

Hyatt Hotels Corporation; San Francisco (CA); On-site; USD 97,400 - 107,000; Full time

Job summary

Hyatt Hotels Corporation is seeking an Executive Housekeeper for their San Francisco location. This role encompasses responsibility for all housekeeping operations and ensuring cleanliness throughout the property. The ideal candidate will demonstrate strong leadership skills, a service-oriented style, and the ability to effectively manage and mentor staff in a multicultural environment.

The position offers a competitive salary range of $97,400 to $107,000, reflecting the skills and experience of the selected candidate.

Qualifications

• Demonstrated ability to effectively interact with diverse backgrounds.
• Experience teaching and mentoring multilingual staff.

Responsibilities

• Manage the hotel’s Housekeeping operations.
• Promote customer and associate satisfaction.
• Ensure compliance with safety and security policies.

Skills

Leadership skills

Customer service

Proficient in Microsoft Word and Excel

Organizational skills

Interpersonal skills

Education

3+ years of progressive hotel Rooms Management experience

Job description

The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.

Duties

• Responsible for short and long term planning and the management of the hotel’s Housekeeping operations
• Develop and recommend the budget, labor cost plans and objectives and manage within those approved plans
• Solid understanding of housekeeping and laundry supplies and pars
• Teach employees importance of, and how to greet guests and courteously solve guest requests
• See that inspection program is consistently maintained
• Ensure all safety and security policies and procedures are followed

Work closely with all other Departments

• Experience purchasing linens and housekeeping supplies
• Current on latest housekeeping and laundry technology
• Work closely with vendors to assure proper pricing, delivery, and maintenance

Staff Development

• Experience teaching, supervising, and mentoring multilingual and multicultural staff
• Coach and counsel employees to reflect Hyatt service standards and procedures

The salary range for this position is $97,400.00 to $107,00.00 . This is the pay range for this position that Hyatt Regency San Francisco Airport reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.

3 years or more of progressive hotel Rooms Management experience (typically with Hyatt).

• Service oriented style with professional presentations skills
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills in English
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills