Executive Hospitality Operations Coordinator

Hyatt Regency; Orlando (FL); On-site; USD 55,000 - 77,000; Full time

Job summary

Hyatt Regency Grand Cypress in Orlando seeks an Administrative Ops Coordinator to provide comprehensive support to the Director of Rooms, F&B Director, and General Manager. This role acts as a liaison across departments, guests, and partners, handling confidential information with professionalism.

The position emphasizes executive support, guest relations, VIP coordination, and operational readiness. Strong communication and discretion are essential for daily duties and special projects across

Qualifications

• Requires strong administrative skills and professionalism.
• Experience supporting senior hotel leadership is a plus.
• Proven ability to handle confidential information with discretion.

Responsibilities

• Provide daily administrative support to the Director of Rooms, F&B Director, and General Manager.
• Manage calendars, meetings, correspondence, reports, and department communications.
• Prepare meeting agendas, take notes, and track follow-up items.
• Coordinate communications between hotel leadership and departments.
• Respond to guest inquiries and follow up on feedback with leadership teams.
• Coordinate VIP arrivals, departures, and amenities with relevant departments.
• Support hotel walkthroughs and operational readiness for leadership and events.
• Assist with restaurant, banquet, and F&B coordination and reporting.
• Support Rooms Division leadership with guest requests and asset management.
• Represent hotel leadership professionally and maintain confidential information.

Skills

Calendar management

Guest relations

Communication

Discretion

Coordination

Education

High school diploma

College degree preferred

Tools

Microsoft Office

Hysat/Medallia

HotSos

Job description

Hyatt Regency Grand Cypress in Orlando seeks an Administrative Ops Coordinator to provide comprehensive support to the Director of Rooms, F&B Director, and General Manager. This role acts as a liaison across departments, guests, and partners, handling confidential information with professionalism.

The position emphasizes executive support, guest relations, VIP coordination, and operational readiness. Strong communication and discretion are essential for daily duties and special projects across