Executive General Adjuster

Sedgwick Claims Management Services; Miami (FL); On-site; USD 80,000 - 120,000; Full time

Job summary

Sedgwick invites you to join our team as an Executive General Adjuster. This role focuses on investigating claims of personal, casualty, or property loss, negotiating settlements, and guiding out-of-court resolutions. Requires strong communication, detail orientation, and the ability to manage complex cases.

Candidates should have a bachelor's degree (preferred), actively pursuing additional professional designations, and a state adjuster license. Five years of related experience is required.

Qualifications

• Bachelor's degree preferred and professional licensing noted.
• IIA-AIC designation pursued and state adjuster license required.

Responsibilities

• Investigate claims of varying size and complexity.
• Negotiate settlements and advise on litigation when needed.

Skills

Oral and written communication

Customer service

Attention to detail

Time management

Independent or team work

Education

Bachelor's degree preferred

IIA-AIC designation

State adjuster license

Tools

Microsoft Office

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Executive General Adjuster

PRIMARY PURPOSE

To investigate claims internationally of any size or complexity, against insurance or other companies for personal, casualty, or property loss or damages and attempts to effect out-of-court settlement with claimants.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Handles complex losses locally unassisted up to designated authority; assists on larger losses, including handling accounting-based losses (business interruption and stock).
• Examines claim form and other records to determine insurance coverage.
• Interviews, telephones, or corresponds with claimant and witnesses regarding claim.
• Consults police and hospital records; and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance.
• Estimates cost of repair, replacement, or compensation.
• Prepares report of findings and negotiates settlement with claimant.
• Recommends litigation by legal department when settlement cannot be negotiated.
• Attends litigation hearings.
• Revises case reserves in assigned claims files to cover probable costs.
• Prepares loss experience reports to help determine profitability and calculates adequate future rates.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university preferred. Must have earned the IIA-AIC designation and be actively pursuing another professional insurance designation. Appropriate state adjuster license is required.

Experience

Five (5) years of related experience or equivalent combination of education and experience required.

Skills & Knowledge

• Strong oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Strong customer service skills
• Attention to detail and accuracy
• Good time management and organizational skills
• Ability to work independently or in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental

Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical

• Must be able to stand and/or walk for long periods of time.
• Must be able to stand and/or walk for long periods of time.
• Must be able to kneel, squat or bend.
• Must be able to work outdoors in hot and/or cold weather conditions.
• Have the ability to climb, crawl, stoop, kneel, reaching/working overhead
• Be able to lift/carry up to 50 pounds
• Be able to push/pull up to 100 pounds
• Be able to drive up to 4 hours per day.
• Must have continual use of manual dexterity.

Auditory/Visual

Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Requisition #: R76842

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