Executive GenAI Platform Solutions Director

JPMorgan Chase & Co.; City of Rochester (NY); On-site; USD 250,000 - 350,000; Full time

Job summary

JPMorgan Chase & Co. in New York is seeking an Executive Product Solutions Director to lead GenAI architecture across the Firmwide Data and AI Platform. You will drive TAM leadership, craft customer-centric adoption strategies, and shape scalable AI/ML architectures that balance cost, latency, privacy, and compliance.

You will govern risk, capture market opportunities, and establish repeatable processes that enable teams to deliver value quickly in a fast-paced, collaborative environment.

Qualifications

• 8+ years of experience leading and developing solutions across multiple teams and products.
• Ability to structure complex solutions for client needs and manage risk.
• Experience enabling platform adoption and defining scalable processes.

Responsibilities

• Advise Product Solutions teams on solutioning and adoption of client-facing products and capabilities, crafting complex solutions and assessing risk to enhance customer experience.
• Partner with TAMs to identify, shape, and capture market opportunities; develop solution strategies that scale across customers and use cases.
• Lead the strategic development of end-to-end product solution strategies across Data and AI Platforms, ensuring consistency, quality, and delivery velocity.
• Manage the collection of client feedback and ensure structured, actionable delivery of feedback to Product teams to influence roadmap and prioritization.
• Design scalable, cloud-native architectures for Generative AI systems, including Retrieval-Augmented Generation (RAG), agentic workflows, and traditional ML solutions.
• Architect data platforms and pipelines (data lakes/lakehouses, ETL/ELT, embedding generation, vector databases) to support secure AI applications.
• Evaluate, select, and integrate foundation models (GPT-family, Claude, open-source LLMs), enabling model orchestration via LangChain or custom microservices.
• Establish MLOps/LLMOps governance: CI/CD patterns, model monitoring, drift detection, evaluation, and AI safety guardrails for production.
• Ensure solutions adhere to security and compliance requirements including data privacy, RBAC, and IP protection.
• Lead architecture design reviews and document decisions (ADRs), mentor engineers, and translate tech trade-offs into business value.

Skills

Solution leadership

Executive advisory

GenAI architecture

Cloud platforms

Data engineering

DevOps/MLOps

Communication

Stakeholder management

Tools

Docker

Kubernetes

CI/CD tooling

Model/version management

Job description

JPMorgan Chase & Co. in New York is seeking an Executive Product Solutions Director to lead GenAI architecture across the Firmwide Data and AI Platform. You will drive TAM leadership, craft customer-centric adoption strategies, and shape scalable AI/ML architectures that balance cost, latency, privacy, and compliance.

You will govern risk, capture market opportunities, and establish repeatable processes that enable teams to deliver value quickly in a fast-paced, collaborative environment.