Executive Gallery Receptionist

JPMorgan Chase & Co.; New York (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Executive Gallery Receptionist to deliver exceptional hospitality in a secure, executive-focused environment in New York. You will serve as the hub for reservations, catering, supplies and facilities, while coordinating with executives, assistants and visitors.

The role requires a quick learner who owns tasks, maintains professionalism, and adapts to a fast-paced setting with strong follow-up and teamwork.

Qualifications

• Minimum two years of administrative and high-end hospitality experience.
• Excellent time management and written/verbal communication.
• Self-starter able to work in a fast-paced team with limited supervision.
• Proficiency in MS Office (Outlook, Calendar, Teams, Word, PowerPoint).

Responsibilities

• Perform all Executive Receptionist functions, embodying the ideal Executive Gallery culture for internal and external stakeholders.
• Serve as ambassador and initial contact for resident Executives, employees and visitors, providing high hospitality and professionalism.
• Proactively support and anticipate the needs of Executives and admins, ensuring strong follow up.
• Manage space reservations, coordinate catering, handle office reservations for visitors, register visitors, answer Executives' lines, set-up and tear-down conference rooms.
• Conduct daily walkthroughs of designated floors to ensure adequate office supplies and maintenance, including pantry areas and lounges.
• Liaise with internal partners including dining, lobby reception, audio visual, and facility teams
• Deliver and promote relevant communications.
• Communicate effectively with Management to facilitate understanding and collaboration.
• Attend and actively participate in team meetings.
• Flexibility to work early mornings or late evenings as needed.

Skills

Hospitality experience

Customer service

Time management

Communication

Tools

MS Office

Job description

The Executive Gallery Receptionist efficiently manages daily responsibilities with minimal supervision, thriving in a fast-paced environment while maintaining a professional and friendly demeanor with employees and visitors. As part of a small, effective team, this role requires a quick learner who goes above and beyond, taking ownership of work. Attention to detail, timely follow-up, and adaptability to new challenges will be key to ensuring seamless operations and making a significant impact to the team's success.

As an Executive Gallery Receptionist within the Executive Gallery Reception team, you provide exceptional hospitality and support to our resident Executives, assistants and visitors in a sophisticated and secure environment. We serve as the central hub for managing reservations, catering, supplies, facilities and technology requests.

Job Responsibilities

• Perform all Executive Receptionist functions, embodying the ideal Executive Gallery culture for internal and external stakeholders.
• Serve as an ambassador and initial point of contact for resident Executives, employees and visitors, providing the highest level of hospitality and professionalism.
• Proactively support and anticipate the needs of Executives and admins, ensuring strong follow up.
• Manage space reservations, coordinate catering, handle office reservations for visitors, register visitors, answer Executives' lines, set-up and tear-down conference rooms.
• Conduct daily walkthroughs of designated floors to ensure adequate office supplies and maintenance, including pantry areas and lounges.
• Liaise with internal partners including dining, lobby reception, audio visual, and facility teams
• Deliver and promote relevant communications.
• Communicate effectively with Management to facilitate understanding and collaboration.
• Attend and actively participate in team meetings.
• Flexibility to work early mornings or late evenings as needed.

Required qualifications, skills, and capabilities:

• Minimum two (2) years of recent experience in administrative and high-end hospitality roles
• Excellent time management and written/verbal communication skills
• Self-starter with the ability to work in a fast-paced team environment with limited supervision
• Proficiency in MS Office, including Outlook, Calendar, Teams, Word, PowerPoint