Executive Experience Consultant: 26-03067

Akraya, Inc.; Santa Clara (CA); On-site; USD 152,000 - 158,000; Full time

Job summary

Akraya, Inc. is seeking an experienced professional to design and orchestrate executive experiences in Santa Clara, CA.

You will lead end-to-end briefings, align engagements with customer transformation goals, and act as a trusted advisor to C-level executives in a fast-paced environment. The role focuses on shifting to an innovation-driven, facilitator-led model, building trust across sales, product, and cross-functional teams while shaping industry-specific advisory insights and narratives for

Qualifications

• 8+ years of experience designing and delivering high-impact executive engagements or similar strategic programs.
• Experience in technology firms, SAAS environment.
• Proven ability to influence stakeholders at all levels—including sales teams, senior executives, and cross-functional partners.

Responsibilities

• Design & Orchestrate Executive Experiences: Lead end-to-end design and execution of high-stakes executive briefings, ensuring engagements align to customer transformation goals.
• Influence & Inspire Change: Shift mindsets from legacy approaches to an innovation-led, facilitator-driven model.
• Build Trust Across the Organization: Forge relationships with sales leaders, C-level executives, product evangelists, and cross-functional teams.
• Industry-Aligned Advisory: Develop deep understanding of assigned industry and synthesize insights to shape future briefings.
• Navigate Complexity & Ambiguity: Thrive in a fast-paced environment where program standards are evolving.
• Elevate Customer-Centric Storytelling: Translate customer insights into compelling narratives for stakeholders.

Skills

Program Management

Stakeholder Management

Strategic Planning

Executive Communications

Facilitation

Job description

Primary Skills: Program Management [advanced], Stakeholder Management [advanced], Strategic Planning [advanced], Executive Communications [advanced], Facilitation [advanced]

Contract Type: W2 Duration: 12 Month (Possible extension) Location: Santa Clara CA (#LI-HYBRID) Pay Range: $110-$115/hr W2 #LP

Job Summary: This role involves designing and orchestrating impactful executive experiences for influential leaders, shifting engagements towards innovation and transformation. You will build trust across the organization and act as an industry-aligned advisor to C-level executives. Success requires navigating complexity and ambiguity in a fast-paced environment.

What You'll Do:

Design & Orchestrate Executive Experiences: Lead the end-to-end design and execution of high-stakes executive briefings, ensuring every engagement exceeds expectations and aligns to customer transformation goals.

Influence & Inspire Change: Help shift organizational mindsets from legacy, slide-heavy briefings to an innovation-led, facilitator-driven model. Inspire enthusiasm and drive adoption of new strategies among both tenured and new stakeholders.

Build Trust Across the Organization: Forge strong relationships with sales leaders, C-level executives, product evangelists, and cross-functional teams. Serve as a trusted advisor who balances the needs of customers with ServiceNow's strategic priorities.

Industry-Aligned Advisory: Specialize in an assigned industry, developing a deep understanding of sector-specific challenges and opportunities. Synthesize insights from engagements to shape future briefings, strengthen narratives, and position ServiceNow as a trusted advisor to industry leaders.

Navigate Complexity & Ambiguity: Thrive in a fast-paced, evolving environment where program standards are still being defined. Anticipate challenges, proactively address risks, and adapt seamlessly as priorities shift.

Elevate Customer-Centric Storytelling: Translate customer transf2 Must Have:

8+ years of experience designing and delivering high-impact executive engagements or similar strategic programs. Experience in technology firms, SAAS environment. Proven ability to influence stakeholders at all levels—including sales teams, senior executives, and cross-functional partners. Exceptional communication, facilitation, and storytelling skills, with executive presence that builds trust and credibility. Strong program and project management capabilities, with attention to detail and a commitment to excellence. Comfort navigating complexity, ambiguity, and rapid change, while keeping teams aligned and motivated.

Industry Experience: Candidates with experience in technology firms and SaaS environments will be preferred, with a strong ability to lead impactful conversations with technology executives being the most critical skill.