Executive Director, Travel Marketing & Advisory

JPMorgan Chase & Co.; Wilmington (DE); On-site; USD 180,000 - 280,000; Full time

Job summary

JPMorgan Chase & Co. in Wilmington seeks an Executive Director of Travel Management and Advisory Marketing to set strategy and lead marketing execution across Travel Management and Advisory businesses.

You will develop integrated programs to drive client acquisition, deepen engagement, and strengthen brand positioning across corporate and luxury travel. You will lead a high‑performing team, build scalable marketing capabilities, and use insights to deliver measurable outcomes across a

Qualifications

• Bachelor's degree or equivalent experience.
• 10 years of progressive marketing experience across B2B/B2C, lifecycle, and performance.
• Proven ability to lead strategy, organizations, and growth.
• Experience across digital, CRM, social, paid media, events, and relationship marketing.
• Ability to lead cross-functional initiatives in a large matrixed org.
• Strong acquisition, lifecycle, brand positioning, and measurement skills.
• Analytical mindset with data-driven decision making.
• Exceptional executive communication and stakeholder management.
• Proven ability to build and develop high-performing teams.

Responsibilities

• Set and align marketing strategy across corporate travel, luxury leisure, and advisor-led businesses.
• Lead integrated acquisition and demand-generation strategies to expand qualified leads.
• Partner with Sales and Account Management to strengthen go-to-market plans and campaigns.
• Lead lifecycle and relationship marketing to deepen engagement and loyalty.
• Define strategic narratives, positioning, and value propositions for Travel segments.
• Oversee content, email, digital, social, events, and partner marketing programs.
• Build scalable planning, governance, measurement, and reporting capabilities.
• Partner with Product and Technology on CRM, website, and marketing tech modernization.
• Establish performance frameworks and a test-and-learn agenda.
• Build, lead, and develop a high-performing organization and talent pipeline.
• Provide executive-level recommendations, business cases, and risk assessments.

Skills

Executive leadership

Marketing strategy

Cross-functional leadership

Stakeholder management

Data-driven decisions

Team development

Communication skills

CRM knowledge

Education

Bachelor's degree or equivalent experience

Tools

Salesforce Marketing Cloud

Adobe Experience Manager

Marketing automation

CRM platforms

CMS platforms

Job description

JPMorgan Chase & Co. in Wilmington seeks an Executive Director of Travel Management and Advisory Marketing to set strategy and lead marketing execution across Travel Management and Advisory businesses.

You will develop integrated programs to drive client acquisition, deepen engagement, and strengthen brand positioning across corporate and luxury travel. You will lead a high‑performing team, build scalable marketing capabilities, and use insights to deliver measurable outcomes across a