Executive Director, Senior Living & Resident Experience

MSL Community Management; La Mesa (CA); On-site; USD 145,000 - 160,000; Full time

Benefits offered by this job

Competitive salaries

401(k) retirement plan with company‑m​

Employee Assistance Program (EAP)

Educational Loan Assistance &Scholarsh

Free meal per shift

Comprehensive Medical, Dental, and Vis

Job summary

MBK Senior Living seeks an Executive Director to lead a resident-centered community with profit-and-loss accountability. You will drive occupancy, financial performance, and high-quality care while ensuring compliance with all regulations and MBK policies.

The role requires visionary leadership to foster innovative resident programming, high-performing teams, and a safe, harmonious living environment. A strong operations focus and cross‑functional collaboration are essential.

Responsibilities

• Develop and execute a comprehensive strategic plan to achieve community goals related to occupancy, resident satisfaction, financial performance and a safe and supportive environment for residents and staff.
• Implement immediate and effective solutions to critical operational challenges, ensuring rapid stabilization and continuity of high-quality resident care and staff performance.
• Oversee day-to-day functions of the community, including planning, organizing, implementing, and controlling efficient operations while maintaining knowledge of and compliance with federal, state, and local regulations and Company policies.
• Drives operational excellence by ensuring full compliance and consistent execution with MBK's established policies, procedures, and standards, championing initiatives that promote accountability and a uniform resident and employee experience.
• Serve as a central hub of support and expertise for all community departments, providing strategic guidance and hands‑on assistance to ensure seamless, integrated operations across care, dining, activities, and maintenance.
• Proactively identify and elevate urgent issues, mobilizing cross function teams and resources to mitigate risks and prevent negative impacts on residents and community.
• Inform necessary parties timely of incidents in adherence to the Reportable Event Guidelines/Grid.
• Consult with department directors to develop and implement departmental policies and procedures, fostering a culture of interdepartmental collaboration by breaking down silos and promoting shared accountability for resident well‑being and satisfaction.
• Lead strategic initiatives and spearhead signif

Job description

MBK Senior Living seeks an Executive Director to lead a resident-centered community with profit-and-loss accountability. You will drive occupancy, financial performance, and high-quality care while ensuring compliance with all regulations and MBK policies.

The role requires visionary leadership to foster innovative resident programming, high-performing teams, and a safe, harmonious living environment. A strong operations focus and cross‑functional collaboration are essential.